Arcade Spins Casino

Deposit £10 & get 25 Free Spins!
T&C's Apply
  • First-time depositors only (18+ UK exc NI)
  • Min Deposit: £10.
  • Max Offer: 25 Free Spins [on a game of our choice].
  • Promo code: ARCADE.
  • Free Spins Winnings will be capped at £2.50 and credited as bonus funds.
  • 40x wagering applies to bonus funds.
  • Games Bonus winnings are capped at £100 + original bonus amount
  • Unused Free Spins expire after 7 days.
  • Wagering requirements vary by game.
Overall Rating
8.5
License and Security
Payout
Device Optimisation
Gaming Experience
Bonus Offers
Customer Support

General Info

Devices
Website
arcadespins.com
License
Gibraltar, UKGC
Launched in
2016
RTP %
97
Minimal Deposit
€/£10
Minimal Withdrawal
€/£10

Pros

+Wide selection of slots including progressives
+Chance to win up to 500 free spins
+Mobile-friendly platform
+Secure platform with 128-Bit SSL encryption
+RNG eCOGRA certified
+MGA and UKGC licensed and regulated
+24/7 toll-free telephone support

Cons

Live dealer game choice needs expanding
No live chat
48-72 hour eWallet withdrawal time
Tol free hone support only in the UK

Currencies

CAD
EUR
GBP
GBP

Deposit methods

Maestro
MasterCard
Neteller
PayPal
Paysafecard
Visa
Visa Electron
Wire Transfer

Arcade Spins Casino Review

Arcade Spins is a versatile gambling site owned by Cassava Enterprises, a major online casino management firm whose parent company is arguably the most recognizable brand in the iGaming industry — 888 Holdings.

The casino’s peak points are its unique gaming opus and an elite loyalty programme that keeps players coming back for more. Arcade Spins delivers excellence on several other fronts, most notably website design and banking. It also helps that the operator has a highly functional mobile version of the site, which adapts seamlessly on all iOS and Android-powered devices.

Our Arcade spins review covers all the essentials you need to know to decide whether this casino fits your gambling bill. We analyze the site’s main attributes in detail and share our opinion on where it stands in the grand scheme of things.

License and Security

Arcade Spins has a complex business structure, with several enterprises directly or indirectly involved in the site’s operations.

The brand itself belongs to Tau Marketing Services. Yet, the platform is run by Cassava Enterprises, an illustrious iGaming enterprise that manages a whole bunch of premium casino sites. Virtual Digital Services is the company in charge of Arcade Spins European operations. Both Tau Marketing and Virtual Digital are related to the prestigious 888 Holdings.

Being registered in Gibraltar, Virtual Digital Services procured a license from the Gibraltar Gambling Commissioner for Arcade Spins casino. Additionally, the site holds another license from the UK Gambling Commission via its parent company, 888 UK Ltd.

The casino employs high-level SSL encryption and firewall services, ensuring that its servers stay safe and secure at all times. Consequently, all personal and financial information players provide during registration and transactions are kept under a locked key.

Expert’s comment
Is Arcade Spins legal in the UK? Not surprisingly, this is the primary question of interest for all British players regarding the site’s legitimacy and regulation. A simple answer — yes. With the casino’s owner being a subsidiary of 888 Group, Arcade Spins is allowed to offer legal services to customers residing in the United Kingdom.

The site meets the highest standards when it comes to security and fairness. Virtual stamp from the non-profit eCOGRA agency gives peace of mind to suspicious and wary players who may be afraid that the casino is rigging its games.

Arcade Spins has linked up with several organizations that provide help, information, and counselling to players dealing with problem gambling, including GamCare and GAMSTOP. Although this is a mandatory requirement for all UK-facing online casinos, not all operators promote responsible gambling as transparently as Arcade Spins. On a similar note, the casino has made available several tools that you can use to limit your gambling spendings. Also, players are offered providers and software like Cyber Patrol, GamBlock, and Net Nanny. I find these programs to be extremely useful in the field of underage gambling prevention.

License and Security
8.0
Casino expert at casinosters.com

Deposit and Payout

Creating an account with Arcade Spins is a straightforward affair. You have to complete the four-step registration form where you’ll be asked to provide some basic personal information, like full name, address, phone number, and such.

Following the sign up procedure, you will be required to verify your age and address before being allowed to make payments on the site. Accordingly, you’ll have to send a digital copy of your ID card and/or passport, driving license, and birth certificate. The submitted documents should be reviewed within the next day or so.

Once you pass the KYC, you can log in and make your first payment. There are two deposit payment methods available for UK residents — debit cards and PayPal. The minimum deposit of £10 per day is set for both banking solutions. The deposit limits are £5,000 per week, and £15,000 per month, respectively.

Expert’s comment
I know that many of you guys find these KYC checks a waste of time, but it beats the alternative, which is playing in a potentially fraudulent casino brand. Besides, if you’re from the UK, you’re probably already familiar with how verification procedures work on gambling sites. And with UKGC imposing stricter regulations with each passing year, you’ll have to get used to it — these guys are not going to loosen up any time soon.

With regards to the Arcade Spins’ banking section, I believe that there is room for improvement. There are only two payment options available, which is a much more limited selection than other UK gambling sites. As far as processing time and fees are concerned, the casino scores high grades. Both deposits and withdrawals are processed at no cost, though your bank or debit card provider may charge some fees. If you want to get your hard-earned cash as quickly as possible, my advice is to use PayPal for withdrawals. Its processing time is 24 to 72 hours, while bank transactions can take up to several days.

Another testimony of the casino’s dedication to promoting responsible gambling is that players are offered the possibility of setting up deposit limits directly from the cashier. If you think your gambling habits have gotten the best of you, you can reduce your daily, weekly, and monthly limits, thus keeping your gambling expenditures within bounds.

Deposit and Payout
8.5
Casino expert at casinosters.com

Device Optimisation

Unlike 888’s other projects, Arcade Spins doesn’t have a dedicated iOS or Android app. What it does have, instead, is a nicely optimised mobile version of the desktop site, one that works smoothly on all devices. To get in on the action, you merely need to access the site via your browser. From that point on, the site’s cool games and bonuses will be yours for the taking.

Expert’s comment
Arcade Spins’ mobile casino is as good as any, looking at it from a functionality perspective. There’s nothing jaw-dropping about it as it works great even on older devices. That probably has to do with the fact that the mobile site has been developed in HTML5, which has the upper hand over Flash-based gambling sites compatibility-wise.

As soon as you join Arcade Spins’ mobile casino, you’ll notice that it has the same intuitive and good-looking design as its desktop counterpart. This is because these two platforms mirror each other when it comes to supported games and features. Everything that’s on offer in the PC version has been made available for on-the-move play. The only difference is seen in the arrangement. The directories and features are differently positioned to fit into smaller mobile screens.

Frankly, I believe that Arcade Spins’ mobile designers could have done a much better job organising the mobile site. Everything feels all too cluttered, and it takes too much time to browse through the product.

That said, everything checks out okay in the usability department. The games load up quickly, inter-section navigation goes on pretty smoothly, and I played without any kind of interruptions.

Device Optimisation
8.0
Casino expert at casinosters.com

Gaming Experience

For a medium-sized casino, Arcade Spins offers an astonishing array of gaming opportunities. Players can enjoy an entire battalion of video slots from an impressive lineup of software providers, including NetEnt, IGT, Microgaming, WMS, Pragmatic Play, Blueprint Gaming, to name but a few. And if you get bored of slot games, make a stop at the casino’s scratch card section to find lots of cool stuff there.

Expert’s comment
My Arcade Spins review has revealed that the casino has a long way to go to get the credibility it deserves in the gaming community. Mainly, I’m referring to the lack of table and live dealer games, which is unacceptable in today’s day and age when every gambling operator has these sections fully loaded.

Still, with me being a huge slots fan, I had a blast at Arcade Spins casino. Allegedly, there are 500+ titles on offer, and I have no reason to suspect otherwise. The majority of the content was supplied by NetEnt, which is regarded as the most creative online slots manufacturers in the business, and for a good reason. I was pleased to see that Asgardian Stones is on board along with several other blockbusters of the Swedish esteem provider.

There are no category filters, which is rather unfortunate. Nonetheless, players should be able to find their preferred game quickly thanks to the search bar displayed in the upper right corner.

While you’re exploring the catalogue, make sure to pay a visit to Arcade Spins’ daily jackpots lobby. There’s a lot of free cash to be made on Red Tiger’s progressives. My recommended picks from this genre include Jewel Scarabs, Dynamite Riches, and the highly volatile Fruit Snap.

The ‘Hot Games’ section features the most played slots at Arcade Spins casino. Unsurprisingly, you’ll find Bonanza there, along with a few other classics like Bloodshot and Berryburst.

If you want to score a quick payoff, then Arcade Spins’ scratch cards are a must-try. With Scratch Dr Love and Diamond Strike, you can secure a big payday with a relatively small investment.

I was a bit shocked to see that the games are available only in real-money mode, even for registered users. Beyond that, you have to verify your account to be permitted to play for real cash. For me, this is a bit over the line.

Gaming Experience
8.0
Casino expert at casinosters.com

Bonuses

From the moment you join Arcade Spins’ ranks, you will become entitled to a welcome bonus package comprising a small sum of cash and a free spins bundle. Since customer retention is a big deal around here, you can expect to find lots of other promotions in the form of daily offers, monthly cashbacks, reload bonuses, and more. Altogether, these exclusive deals will stretch your bankroll and prolong your playing time to the very maximum.

Expert’s Opinion

Expert’s comment
Arcade Spins is not overly wholehearted on giving away free spins and free cash. Upon registration, newcomers can only receive a mere ₤10 of bonus cash and 25 free spins. I expected a much bigger introductory offer — at least ten times of what is currently being handed to first-time depositors. A no deposit bonus would also be nice.

Active players can take advantage of daily promos. There are usually hundreds of free spins involved, along with wagering requirements that have to be met before you can withdraw any winnings. Unfortunately, the bonus terms attached to the promos are not particularly friendly. Namely, Arcade Spins puts a winning cap on all of its free spins deals.

By depositing at least once every 30 days, you’ll qualify for the loyalty program. There are seven levels to it, with each bringing an increasingly beneficial set of perks. The core rewards include daily spins and monthly cashback. The higher your loyalty level, the higher the cashback percentage and the more free spins you’ll receive daily. Remember that the awarded free rounds are valid for 24 hours; any unused spins are forfeited from your account afterwards. Also, the spins have a winning cap, which increases along with your loyalty level.

Bonuses
8.5
Casino expert at casinosters.com

Customer Support

Arcade Spins covers all the bases, or should we say all the contact channels. Users can get in touch with customer support at any given moment via live chat or toll-free telephone line, which is open 24/7 for UK customers. Additionally, you can drop your inquiry on the site’s online contact form and get your problem fixed in a flash.

Expert’s comment
There’s a lot of good stuff to be said of Arcade Spins’ customer service. It’s super convenient to have free telephone support at your disposal, not to take anything from the live chat service, which is just as efficient. I would probably use these two contact options over the email form, just because it’s much easier to express your issues when you know that someone is on the other side of the conversation who’ll instantly reply.

I had a nice phone chat with the support agents when I bumped into a roadblock during my verification checks. They were more than willing to help me get back on track and made an exception by reviewing my documents within an hour after submission. This was a nice thing to do on their behalf, especially considering they’re under constant watch by the UKGC, which takes these matters very seriously.

There’s a great chance that you’ll be able to resolve your mix-ups with the help of the FAQ section. It is extremely well thought out and provides answers to 99% of the complications players face in online casinos.

Customer Support
9.0
Casino expert at casinosters.com

Conclusion

Arcade Spins is a gambling site that does pretty well in many areas, although it has a few major shortcomings. The absence of table games is one of them, and so is the small-scale welcome bonus. On the other hand, the place is spot on when it comes to regulation, safety and a superb collection of slots on standby.

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Arcade Spins Casino
8.5