Secret Slots Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
Secret Slots Casino Overview
The Secret Slots casino is a medium-sized casino site established in 2014. It has a solid selection of over 600 games. The casino is owned by Tau Marketing Services Limited, while its gambling operations are conducted by the renowned 888 Group.
Secret Slots owns licences from both the Great Britain Gambling Commission and the Gibraltar Regulatory Authority. It accepts players from various countries, including those residing in the UK.
Like all casinos under the 888 Group umbrella, Secret Slots uses the Dragonfish (Random Logic) software. Players can enjoy quality games from reputable developers, such as IGT, NetEnt, WMS, and more. Unsurprisingly, all games on Secret Slots are video slots — the casino does not offer any table games or a live casino.
New players can expect a nice first deposit bonus, with many other offers becoming available later on. Banking transactions are done easily, using some of the fastest and safest online payment methods, including debit cards, PayPal, Interac, and others.
In this Secret Slots review, you will find all the details that could help you decide whether this casino is the right fit for you. Check it out!
Licence and Security
Before you commit to this website, it’s only natural for you to ask — is Secret Slots legal? So, allow us to start off by saying there’s no need to be worried about leaving your personal and financial details with this operator. Namely, the casino owns two licences, one from the UKGC and the other from the Government of Gibraltar. Therefore, if you reside in the UK and are at least 18 years old, it is perfectly legal for you to play on this website.
Secret Slots has also been tested for safety and fairness. It owns a seal of approval from eCOGRA, an internationally approved testing agency and player protection organisation. The site also uses the latest encryption systems for the protection of your banking transactions.
Furthermore, it has been approved by eCOGRA, so you can rest assured that your money and personal data will remain protected and that you won’t be breaking the law by playing on this site.
The casino’s services in the UK are operated by 888 UK Limited, a company that needs no special introduction. However, if you are new to online gambling, you should know that 888 is behind a set of well-known gambling sites, including 888casino, 888poker, 888sport, and several highly-regarded online bingo brands. Therefore, it should be clear that Secret Slots means business and that it’s completely legal.
I wasn’t surprised to find out that the operator is 100% safe, as it implements the latest GDPR security requirements and other systems for protecting itself and its players from cyber attacks.
Deposit and Payout
Funding your account on Secret Slots can be easily done, thanks to several trusted payment methods. Namely, players can deposit by using familiar options, such as Visa, Mastercard, Neteller, PayPal, Paysafecard, wire transfer, and more.
Most of these methods can be used to withdraw money as well, and the good news is that there is no maximum limit on how much you are allowed to cash out. Both the minimum deposit and the minimum withdrawal are £5.
The whole sign up process is very intuitive, and it took me around a minute to complete it. From there, you just need to follow instructions on how to verify your account. Use your credentials to log in, and you’ll be all set.
After that, click on the “Deposit” button to complete your first payment. You will be presented with all the available deposit options. Choose the one you like the most and input the deposit amount. The minimum deposit is just £5 for all methods, and you won’t need to pay any fees.
To withdraw, simply go to the Cashier page, select a withdrawal option, and enter your withdrawal amount. You can cash out as little as £5, and there is no maximum limit. All withdrawal requests take up to two business days to be approved. After that, you might have to wait several business days for the money to reach your banking account.
Card withdrawals usually take 3–5 days, Neteller and PayPal take 4–5 days, and wire transfers take 7–10 days. Note that the operator will ask you to provide some additional documents when cashing out, as per standard KYC protocols. This is the main reason why withdrawal requests take longer than usual to be processed, but at least you’ll know that your winnings are in safe hands.
Device Optimisation
You can enjoy playing all the Secret Slots games on your mobile device. The casino currently doesn’t have a native app, but the mobile site works just fine and has a responsive design that makes the site’s interface fit well on any screen size. Simply load the website on your mobile browser, log in using your credentials, and start playing on the go.
Of course, the site is arranged slightly differently, but it won’t take a lot of time to get used to it. The navigation is very easy and intuitive, and it lets you find exactly what you’re looking for in seconds.
That said, I would like to see Secret Slots make a dedicated app in the near future. Of course, this is not that big of a downside considering that the mobile site works quite well, but the app will surely provide players with slightly better user experience.
Gaming Experience
As the name suggests, Secret Slots is all about video slots. The website’s collection features 600 titles issued by some of the biggest names in the iGaming industry, such as NetEnt, IGT, Microgaming, Big Time Gaming, WMS, Blueprint, and more.
With such a variety of software developers, you can expect a colourful library of titles with every theme and structure imaginable. Several games come with progressives, and you can use the casino’s exclusive Hot and Cold feature to track the most active jackpots at the moment.
The most popular titles on Secret Slots include Bonanza, Cleopatra, Fishin’ Frenzy, Fruit Blast, Aloha! Cluster Pays, Rainbow Riches, Eye of Horus, and others.
There are currently no other games featured on Secret Slots.
There are around 50 slots that come with progressive jackpots, allowing you to go on a hunt for a life-changing prize. You will also find multiple titles that feature in-game progressive jackpots of sizable amounts.
Some jackpot games you should check out include Irish Riches Jackpot, Millionaire Genie, Ultimate Universe, White Wizard Jackpot, Wish Upon a Jackpot, and Fluffy Favourites Mega Jackpot.
Unfortunately, no video slots on Secret Slots can be played for free. You will have to create an account and place a real-money deposit if you wish to try out some of the titles. This is what I don’t like about online casinos these days. Many players (including myself) like testing the website’s range of games before committing to it, so why not let them try the games for free first?
The operator’s decision to not include a free play mode is even more confusing when you consider that the platform actually features quality titles, and I’m sure that many players would be hooked right away if they could try them for free. This way, they are left in the dark and may want to search for alternative options.
On the upside, the operator does have comprehensive reviews for each game, so you can at least read about a video slot that you’re curious about before playing it for real.
However, the biggest downside of Secret Slots is that this casino does not have any games apart from video slots. Now, you might be thinking — the site is called Secret Slots, so what did you expect? Well, I’ve conducted reviews on many online casinos over the last few years and encountered quite a few of them with the word “slots” in their name. While these casinos did put emphasis on their video slot collection, they still had at least a couple of table games on the side.
Regrettably, Secret Slots did not choose that approach. So, if you want to play games like blackjack, roulette, baccarat, poker, or craps, or try your luck at some live dealer tables, you’ll have to look for them elsewhere.
Bonuses
Secret Slots makes sure that all of its players get rewarded right from the get-go. Therefore, as soon as you create an account and place your first deposit, the casino will reward you with 25 free spins that you can use on their featured game.
Of course, that’s not all. The casino’s loyalty program will shower you with all kinds of perks. The more you play, the bigger and better your benefits will be. Another great thing is that Secret Slots will track your gameplay and offer you tailor-made bonuses that benefit your playstyle the most.
Speaking of spinning, the first offer you’ll encounter is the welcome bonus that rewards you with 25 free spins on the Sharknado video slot.
This seems very generous at first, but wait until you read the bonus terms. Namely, to unlock the bonus, you will need to deposit at least £10 and use the PLAY25 promo code. All the winnings will be capped at £2.50. Once you are done using your free spins, you’ll have to complete the wagering requirements of 40x, which is somewhat reasonable compared to other UK casino sites. However, the winnings you acquire after completing the playthrough requirements will be capped at $100.
Therefore, the most you can win with the welcome free spins is £2.50. That money is then put to your bonus balance, and you’ll have to play it over 40 times ($100 worth of wagering). Even if you get very lucky and don’t lose your free spin winnings, you still won’t be able to cash out more than £100.
All of this seems to me like the casino is a little bit stingy with its welcome bonus. While most casinos offer you a 100% or even 200% deposit match, Secret Slots only gives you a couple of dozen low-value free spins that are very hard to turn into any sizable cash.
Apart from this one, Secret Slots features several other offers. Players can expect a new bonus every day through the daily promotion. But, again, the most you can hope for here are some free plays for a featured game.
At least the casino has a nice loyalty program with exciting offers that come to those who spend the most. The more you play, the bigger your point total will be, and after you reach a point threshold, you’ll be able to move on to the next level, thus becoming eligible for special rewards like cash bonuses, free spins, cashback promotions, and more. The operator will also offer you tailor-made bonuses from time to time.
Unfortunately, Secret Slots casino does not have a no deposit bonus at the moment.
Customer Support
If you need any more information about the games, bonuses, payments, or sign up process, you should direct your question to the casino’s customer support.
While the casino does not have live chat, you can send the agents a message through the contact form. Players from the United Kingdom can also call the support by phone.
It can take up to 72 hours to get a reply on contact form queries, and the phone support only works between 10 AM and 2 AM.
While you’re waiting for a reply, you can at least check the website’s FAQ section, which contains some useful information.
Players Reviews of Secret Slots Casino
Sullioo
Great casino with daily good bonus offers. Most polite and helpful customer service, exceeding many other casinos in helpfulness. I love this casino! Highly recommend.
Source - Trustpilot
Conclusion
There are a few things that I really liked about Secret Slots casino. Firstly, the operator is fully licensed and 100% safe. It also features a decent collection of quality video slots, accepts all the major payment methods, has a nice loyalty program that rewards long-term customers, and allows players a great on-the-go gaming experience through its mobile platform.
On the downside, you won’t find any other games apart from slots, the welcome bonus could be a bit better, and there’s no live chat support to help you out.
Having taken all the positives and negatives into account, I can safely say that Secret Slots is an average casino site that only caters to certain types of players. Still, if you are one of those who would like to test their luck with this operator, you can feel free to do so. At least your money will be safe, and you’ll get fair treatment.