BGO Casino Review
BGO Casino Overview
BGO Casino was registered in Alderney. It is owned and managed by BGO Entertainment, a reputable gambling company that is also behind some other successful gambling sites, such as 7Casino, Vegas Luck, and a few others.
BGO Casino started its journey in the iGaming world over a decade ago and has since been able to build a solid reputation among players from both the UK and the world. This success has been achieved thanks to BGO’s diverse gaming offer of over 1,150 different slots, table games, live casino, virtual sports, and bingo games developed by the leading software providers in the business, such as Playtech, NetEnt, Microgaming, Barcrest, Big Time Gaming, and many others.
What’s more, the casino is a proud owner of gambling certificates and licences by the Alderney Gambling Control Commission and the United Kingdom Gambling Commission, both of which are ranked among the most respectable gambling jurisdictions worldwide.
Britons will also be pleased to learn they can win up to 500 free spins on a select slot game for a mere £10 deposit.
In our comprehensive BGO review, you will learn about many characteristics of this casino, such as its bonuses and promotions, payment methods, customer support, and more.
Licence and Security
BGO is an online casino that first started as a bingo site in 2009. That same year, brand was licensed by the Alderney Gambling Control Commission (AGCC). In 2012, BGO added an online casino powered by Playtech’s software, and two years later, the entire site was licensed by the UKGC.
As you can see, the casino is safe, fair, and reliable. Moreover, it is protected by the 256-bit RSA encryption system that ensures no unwanted third-party interference is possible.
I am pleased to say that the answer is a definitive yes! The casino owns an eGambling licence issued by the Alderney Gambling Control Commission and a remote gambling licence for bingo and casino services from the UK Gambling Commission (licence number: 039533-R-319369-021).
As far as high-tech security details are concerned, the casino excels in that regard as well. Your sensitive details are protected by hybrid 256-bit RSA encryption and the reCAPTCHA system.
The site’s partnership with GamStop, GamCare, Gamble Aware, and other organisations that work towards curbing the negative influences of gambling has also reassured me that BGO Casino is indeed safe and secure one.
However, I have issues with the lack of certificates from RNG software testing agencies, like eCOGRA, iTech Labs, and others, as these would dispel any doubts regarding the fairness of the games’ outcomes. This way, you simply can’t be 100% sure.
Deposit and Payout
The banking section at BGO Casino features some of the most popular payment methods for casino transactions, which is why you can expect to find e-wallets, online banking systems, prepaid cards, and many others.
Naturally, before you can start depositing, you’ll have to complete the sign-up process. You will be required to submit your personal details, phone number, age, location, email, and other information in order to complete the account registration. After that, you can log in and start your gambling adventure.
However, due to the strict KYC policy imposed by the UKGC, you must submit proof of identity and address before you can withdraw the funds.
While making a deposit, I could see that PayPal, Neteller, Skrill, Visa, Mastercard, Paysafecard, and other notable methods were there, which meant I could fund my account instantly, without any issues. The minimum deposit limit at the casino is set at £10, and the transactions are processed right away.
However, things are a bit different when withdrawals are concerned. Namely, you can only submit a withdrawal request once you’ve verified your account by sending copies of your personal documents, such as passport or driving licence, and a proof of your address — a copy of a utility bill not older than three months or a copy of a bank statement, for example.
The minimum withdrawal limit is also set at £10, and it takes the casino between 24 and 72 hours to process the payment. The processing times vary, depending on the method you’ve chosen, but you should know that e-wallets, such as PayPal, are among the fastest options.
You can access BGO Casino from both your desktop and mobile devices no matter which operating system they use. You are not even required to download any additional software in order to play. Still, if you want a more personalised experience, you can download the mobile app for iOS and Android devices from the App Store and Google Play, respectively.
However, if you don’t want another app to clutter your phone, then you can use the mobile version of the site, which is also highly responsive and easy to navigate.
I immediately downloaded the application from the App Store and started exploring it. The game choice is phenomenal, as it seems the entire portfolio featured in the desktop version is found in the mobile app as well.
The navigation is seamless, and the application is very responsive and intuitive. You can claim all the bonuses and promotions directly from the app. In addition, you can participate in tournaments and other bonus games the same way you would from a desktop computer.
Finally, don’t forget — if you want your app to run smoothly, you need an iOS device powered by iOS 9.0 or later.
The casino boasts over 600 different games of all kinds, including slots, live dealer games, table and card games, and bingo.
Even though slot titles make up the largest portion of the library, that doesn’t mean table games, such as blackjack online and roulette, are overlooked. In fact, there are more than a dozen premium titles with good betting limits and playing features. The casino’s main software is brought to you by Playtech, but you can also find games from other notable providers, such as NetEnt, Microgaming, Blueprint Gaming, BTG, Play’n GO, and many others.
Speaking of categories, I love the way BGO has divided its titles. Namely, you can browse only those games that count among the top ones in the industry, or you can sort the titles according to their themes, jackpot prizes, etc.
I am a huge fan of the most popular slots, such as Starburst, Book of Dead, Thunderstruck, Gonzo’s Quest, and others. Though I did not manage to win much, I still had a lot of fun playing these games in BGO Casino, especially the Megaways™ version of Gonzo’s Quest, which offers up to 117,649 ways to win.
There are even some exclusive slots created just for BGO, like the BGO Casino Megaways slot.
I also love the fact that some of the biggest global progressive jackpot slots, such as Divine Fortune and those from Microgaming’s Mega Moolah series, are present in BGO’s library, as their payouts can be worth millions of pounds.
On the other hand, the table games section is fairly limited, with only 14 different versions of blackjack and roulette games, such as European Roulette, Premium Blackjack, All Bets Blackjack and others. The betting limits in European Roulette start at £0.10, while the maximum bet you can place in All Bets Blackjack is a whopping £1,000 per hand, so there’s something for both new players and experienced gamblers with deep pockets.
The live casino section is solely powered by Playtech, which is not necessarily a bad thing. However, I am accustomed to Evolution’s interface and game offer, and I believe it cannot be matched by any other provider. Still, I must admit that some of Playetech’s games, such as Quantum Blackjack, Age of the Gods Bonus Roulette, and Casino Hold’em, took me by surprise. I also enjoyed the fact that I could try my luck at some unusual titles, such as Slingshot Roulette.
Apart from poker, blackjack, and roulette, players can also find baccarat, sic bo, and other less popular games. The live feed is available in HD, and the audio effects are true to the atmosphere of land-based casinos.
Newly-registered customers from the UK have many reasons to feel happy about playing at BGO. Even though there isn’t a no deposit bonus at the moment, the first deposit welcome bonus that gives you a chance to win up to 500 free spins certainly makes up for it. BGO Casino is also big on tournaments and other competitions where you can compete for numerous prizes. You can participate in them daily.
The operator also wants to make sure its players feel appreciated, which is why it has launched a 4-tier loyalty program called The Rewards Hub. The more you play, the faster you can move up the ranks and claim more lucrative rewards, such as birthday bonuses, special event invites, faster withdrawals, the services of a personalised account manager, etc.
It all starts with an exciting and rather unusual bonus scheme for new players from the UK. Namely, with a minimum deposit of £10 or more, novel clients will get a chance to spin the Mega Wheel. Depending on where the wheel stops, they can get up to 500 free spins on the Twin Spin game by NetEnt.
The bonus terms state that free spins are worth 50p each. They have to be claimed within 24 hours from the moment of depositing. Unfortunately, the deposits made via Neteller and Skrill don’t count towards the promotion.
While I don’t smell anything fishy about the welcome bonus in BGO Casino, I do have some objections.
First of all, the wagering requirements that apply to the winnings generated from the free spins are set at 65 times, and you only have 7 days to complete them. Such harsh requirements are almost impossible to meet in such a short time. What’s more, there is a chance that you won’t even get a single free spin from the Mega Wheel, which means you can be left empty-handed.
BGO’s tournaments, daily prizes, and loyalty program make up for the downsides of the welcome bonus to some extent. Still, that does not erase the fact that it will be hard for any player to turn the hard-won bonus cash into real, withdrawable money.
If you are in need of assistance, the customer support team at BGO Casino is available through various channels of communication seven days a week. You can inquire about the account verification, games, bonus terms, and anything else that you might need help with.
Customer support is available Monday through Sunday, from 12:00 pm to 7:00 pm. You can reach the agents by sending an email at [email protected], using the Live Chat option, or writing a letter addressed to BGO Entertainment, Inchalla, Le Val, Alderney, GY9 3UL.
The only thing that bothers me here is that the support team is not available 24/7.
BGO has a long and successful history of offering casino games, and I can see why. The gaming portfolio is teeming with outstanding titles, and the promotions tab provides all the right kinds of bonuses, which can help you kick-start your casino adventure the right way. The casino also has reliable mobile proprietary apps for the best playing experience on the go, which rounds up the gaming offer nicely.
Even though the issues I have with the bonus terms and the lack of 24/7 customer support can’t be overlooked, I can safely say that they won’t make me stop playing at this casino altogether.