Jackpot Jones Casino Review

Updated 1 February 2023
Jackpot Jones Casino
Payout 1-3 Days
Win Rate 90.36%
GET UP TO 250 Free Spins on selected games

General Info

Devices
Website
games.jackpotjones.com
License
Gibraltar, UK
Launched in
2016
RTP %
90.36%
Minimal Deposit
€/£10
Minimal Withdrawal
€/£10

Pros

+Good choice of progressive jackpot slots
+Works with top software game houses including Microgaming and NetEnt
+Instant play - no download
+Fully optimised for mobile devices
+First-class customer support with live chat
+Low wagering requirement on bonus offers
+God choice of deposit and withdrawal methods
+Player safety and security assured through SSL encryption
+Fair Gaming certified

Cons

Poor selection of table games
No video poker games or live games
Live-chat not 24/7

Currencies

CAD
EUR
GBP
GBP
NZD
SEK

Deposit methods

Boku Payments
giropay
Maestro
MasterCard
Neteller
Paysafecard
Skrill Moneybookers
SOFORT Banking
Trustly
Visa
Visa Electron
Zimpler

Jackpot Jones Casino Overview

Jackpot Jones is a relatively new entrant to the UK casino scene, having been in the business since 2018. The site is owned by Nektan Limited, a large-scale iGaming enterprise that operates over 100 gambling sites, including a couple of heavy hitters like Monster Casino, Slots Devil Casino, and Watchmyspin Casino.

Within a few short months, Jackpot Jones has managed to garner quite an impressive fan base among British punters. Key features that put the platform at the top include a varied collection of slots, responsive design, and a lucrative promotional package. The site also sails through when it comes to trustworthiness, with it being licensed by two upper-class regulators — UK Gambling Commission and Gibraltar Gambling Commissioner.

Our Jackpot Jones casino review focuses on revealing the site’s pros and cons. We covered the casino’s essential traits, at least those that might be of relevance to our fellow readers.

Licence and Security

The company that pulls all the strings at Jackpot Jones is the renowned gambling brand Nektan Limited Casinos. This company started as a label of mobile gaming developing back in 2008. With the increasing popularity of iGaming, the provider started optimising its releases for desktop devices, which helped it gain traction in the competitive market.

Nektan’s rise to prominence began in 2013, with the acquisition of Mfuse Limited. In the next few years, the company signed partnerships with numerous gaming corporations, further boosting its brand recognition. Nektan’s ever-expanding portfolio currently boasts over a hundred gambling sites. Jackpot Jones is regarded as one of the company’s crowning jewels.

Long story short, Jackpot Jones is the real deal. The casino is tightly regulated by two stringent licensing bodies which continuously monitor the site’s activities. Furthermore, it uses foolproof security measures to ensure round-the-clock protection of its servers.

Expert’s comment
If you’re still in doubt about whether Jackpot Jones is legal in the UK, that’s probably because you haven’t been able to find licensing information on the site. In fairness, the casino has not been particularly transparent when it comes to displaying its licensing documents. One has to scroll all the way to the bottom of the page to discover dual licences from the UK Gambling Commission and the Gibraltar Gambling Commissioner.

The company behind Jackpot Jones is no scrub. I’ve tried out a few of its other products and have nothing but good things to say about the quality of service offered in each. After all, they own over a hundred gambling sites, so they must be doing something right.

I looked up the site’s security protocols and found it to be using SSL-encryption software to hide its client’s private info from prying eyes and keep it safe at all times. I can’t say that I was surprised since this technology is widely used across the industry and has proven to be super effective in suppressing cybercriminals.

There’s a lot to be said about the casino’s demeanour when it comes to responsible gambling. It took all the necessary measures to ensure that everyone clearly understands the risk factors associated with problem gambling. In the ‘Play Responsibly’ section, you’ll find lots of educational stuff that will teach you how to play responsibly and show you what to do if you lose control of the situation. You can place deposit limits on your account or exclude yourself from the service, temporarily or permanently. The casino has also introduced a feature called ‘Reality Check’, which keeps you updated on your gaming activities, repeatedly reminding you how much time you’ve spent playing.

Licence and Security
9.0
Casino expert at casinosters.com

Deposit and Payout

We were utterly amazed by how well-equipped the Jackpot Jones banking section is. At the bottom of the site, you’ll find logos of numerous payment methods available. The seemingly endless selection encompasses over ten different options, including representatives from each e-banking category — credit/debit cards, e-wallets, prepaid vouchers, and even mobile payment systems.

More specifically, transactions can be carried out via:

  • Visa/Mastercard
  • PayPal
  • Neteller
  • Skrill
  • Trustly
  • Zimpler
  • Boku
  • Paysafecard
Expert’s comment
Even if you’ve never visited a gambling site in your life, you’ll be able to take care of the registration process with ease. Clicking on the ‘Sign Up’ button in the upper right corner of the page will prompt you to the registration form. Other than the account details, you’ll be only asked to supply details about your identity and whereabouts.

As soon as you log in, you’ll be greeted with a not-so-subtle reminder to verify your details. No surprises there since the site falls under the jurisdiction of the UKGC, which stipulates that every user must validate their identity.

As implied by the KYC protocols, players must upload a passport, driving licence, or ID card to prove that they’re of legal gambling age. Proof of address is also mandatory; acceptable documents include a recent utility bill or a bank statement.

If you’re new to all of this, your head must be spinning by now, and it would be a completely understandable reaction. But this procedure is much easier than it seems. In total, it shouldn’t take more than 20 minutes to set everything up.

Once you verify your account, you can go to the cashier and make your initial deposit. This is the easy part, even more so, because there is a wide range of payment options to choose from. And since the minimum deposit is set at ₤10, you can get things moving without risking too much. The deposit limits are quite spectacular; you can deposit as much as ₤10,000 per day. Likewise, the minimum and maximum amount of cash you can withdraw from your account per transaction are ₤10 and ₤10,000, respectively.

All deposits in Jackpot Jones are processed free of charge, except payments made via Boku, which imply a 15% fee. Cashouts of less than ₤30 will have a ₤2.50 fixed fee attached; this is rather unfortunate news for casual players. At least the casino doesn’t incur commission for withdrawals of over ₤30.

Processing time varies significantly from one method to another. The fastest way to collect your winnings is via e-wallets like PayPal, Neteller, or Skrill. The turnaround time for these methods is up to 72 hours.

Deposit and Payout
8.5
Casino expert at casinosters.com

Device Optimisation

Provided that you have a stable internet connection at hand, you can play in Jackpot Jones casino from anywhere in the UK. When you’re outside, just open the mobile version of the site, and you can kick start your gaming adventure straight away. There is no need to download or install any app, courtesy of the instant-play technology that powers the mobile platform.

Expert’s Comment

Expert’s comment
Jackpot Jones’ mobile site truly is of the highest calibre in terms of user experience. The content is organised intuitively, so even rookies can quickly locate everything they need. Better still, it works remarkably well on both iOS and Android devices.

Honestly, I expected nothing less from such an experienced mobile provider. We’re talking about a brand that focused only on mobile gaming products for its first couple of years on the market.

The mobile site resembles the main platform to a fault. Claiming bonuses, making payments, or even contacting customer support — you can perform all these functions on the go. As long as your browser and internet connection are working properly, you can play in Jackpot Jones casino anywhere you are.

Device Optimisation
8.0
Casino expert at casinosters.com

Gaming Experience

Jackpot Jones’ games library leaves no stone unturned, especially because it has been put together by an array of premium software providers. You’ll find hundreds of branded titles, including Microgaming, NetEnt, IGT, BTG, Pragmatic Play, and Red Tiger, among others. As usual, slots reign supreme in the gaming lobby, although the table games selection is impressive in its own regard.

Expert’s comment
For a small casino, Jackpot Jones does pretty well for itself. The primary focus is clearly on slots, which is the most populous gaming category on the site. What the casino lacks in quantity, it makes up for in variety and star power. You’ll get to try out some of the most engaging products from NetEnt, BTG, Microgaming, Pragmatic Play, NextGen, IGT, Blueprint Gaming, and Eyecon. That said, you’ll hardly find anything missing, at least if slots are your cup of tea.

There’s a lot of room for improvement in the layout department. I always find it frustrating when the casino doesn’t put slots and table games in separate sections, and unfortunately, this is the case with Jackpot Jones. To make things worse, there aren’t any filters that would help users sift through the catalogue. Sure, there is a search bar, but this option will only be of use if you know exactly what you’re looking for.

Now, the good stuff. First, I went to the ‘New Games’ section, expecting to find last year’s releases, or maybe products developed in the past few months or so. Instead, I was welcomed with a diverse selection of the latest slots, most of which are only a couple of weeks old. The casino somehow got exclusive rights to titles that literally just came out. Games like Fire Forge, Hell’s Kitchen, and Juicy Fruits are available only on a handful of sites.

The ‘Recommended’ section lists the hottest games — the ones that are considered trendy in the slots clubhouse. Unsurprisingly, Megaways-powered titles take up a significant portion of the mix, with Centurion, Raging Rhino, and Buffalo Rising being the most popular choices from this niche.

Upon entering the lobby and not seeing any table or live dealer lounges, my first thought was that Jackpot Jones is a slots-only gambling site. But then I typed ‘blackjack’ into the search engine, a bunch of blackjack variants appeared. Apparently, the casino has recently started adding live dealer games but didn’t get the chance to categorise them accordingly.

It gets even better with roulette. At the moment, there are nine roulette tables on offer, with varying betting limits and hosts. Only two of these are RNG-based; the rest are hosted by live dealers.

As for other casino classics, there is only one baccarat game, and that’s it. If you’re a big fan of poker, you’ll have to appease your gaming appetites elsewhere. All in all, Jackpot Jones’ gaming offer is still a work in progress, but things are definitely looking up.

Licence and Security
8.5
Casino expert at casinosters.com

Bonuses

Jackpot Jones welcomes its UK newcomers with a majestic sign-up bonus, giving a free spins bundle for each of the first three deposits made on the site. But the party doesn’t stop when your introductory free spin supplies get depleted. There are plenty of other incentives to keep you in the game, such as cash drops, slots contests, and reload offers. And these are only the public bonuses; you’ll also be granted a couple of personalised treats, with each one being juicier than the last!

Expert’s comment
Jackpot Jones’ welcome bonus is aimed at slot players, which is perfectly fine by me. Sure, you won’t be given a no deposit bonus after registration or a huge deposit match, but you can get up to 250 free spins, each worth 10-20p. The bonus terms that apply to the offer are super player-friendly; you have to wager the winnings only once. If it was a match deposit bonus, you would probably have to play through the bonus funds 30 times or even more.

The bonus is broken down into three instalments for each of the first three deposits made on the site. For all three offers, the minimum deposit is ₤10. However, it’s worth mentioning that your deposit is proportional to the number of spins awarded. The higher the deposit, the more spins you’ll get, with 250 being the upper limit.

The spins are valid for a couple of NetEnt slots, namely Gonzo’s Quest, Starburst, Jumanji, or Asgardian Stones. After activating the bonus, you’ll have seven days to use them up.

Before finishing my Jackpot Jones review, I discovered that the casino has a VIP loyalty program with four levels — silver, gold, VIP Premier, VIP Elite. Needless to say, the perks will become more opulent as you progress through the rankings. The perks you’ll be able to enjoy as a VIP customer include loyalty cash bonuses, enhanced VIP promos, birthday bonuses, anniversary bonuses, and more. The scheme has an invitation-only format. Once you spend a sufficient amount of cash on the site, the casino’s management team will contact you via email.

Bonuses
8.0
Casino expert at casinosters.com

Customer Support

Jackpot Jones cuts no corners when it comes to customer service. You can seek assistance via live chat, email, or telephone. Additionally, an extensive FAQ section covers the usual queries regarding registration, security, bonuses, and payment matters.

Expert’s comment
The live chat’s working hours are 8 AM – 12 AM, which is a minor shortcoming. Even though the live chat service doesn’t work around the clock, there is always someone who could help you solve your issue, be it via email or telephone. The response time via email is up to 24 hours, but they usually answer within an hour or so. The FAQ is a huge time saver. It’s well thought out and provides detailed answers to mundane queries.
Customer Support
7.5
Casino expert at casinosters.com

Conclusion

Jackpot Jones is a well-rounded casino. It meets the highest standards for bonuses, banking, and slot diversity. Still, it has a long way to go if it wants to become a contender in the oversaturated United Kingdom casino market.

User reviews of Jackpot Jones Casino
Rated by 3 users
8.4
User`s avatar
Praise
1 year ago
8.2

Jackpot Jones Casino offers a mixed gaming experience. The lightning-fast withdrawal processing is commendable, ensuring quick access to winnings. However, the limited selection of payment methods can be inconvenient for some players. The game offerings, although diverse, could benefit from more variety to cater to different preferences. Customer support is hit or miss, with occasional delays in response. Overall, it's a decent casino with its strengths and weaknesses. While it may not be the top contender, it's worth considering for those seeking a straightforward gaming platform with prompt withdrawals.

  • A lot of game selection, particularly new
User`s avatar
Zaynab P
1 year ago
9.3

Boom! Just hit the jackpot at Jackpot Jones Casino! I'm over the moon with my winnings. This casino knows how to deliver the thrills and big wins. Incredible experience!

  • Lightning-fast withdrawal processing, completing within 24 hours.
  • The casino could enhance the gaming experience by introducing a wider variety of games to choose from.
User`s avatar
Ronald Adams
1 year ago
7.8

Unfortunately, my experience with Jackpot Jones Casino left much to be desired. The customer support was unresponsive and failed to address my concerns in a timely manner. Additionally, the withdrawal process was frustratingly slow, causing unnecessary delays in receiving my winnings.

Back to top
Jackpot Jones Casino
Jackpot Jones Casino Review
8.2