Spin Hill Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
General overview of Spin Hill casino
Spin Hill Casino was launched in 2019, which makes it one of the newer additions to the UK online gambling scene. The name already gives you a hint about the type of casino game you will encounter on this platform the most — slots. Of course, you’ll find other popular gambling options, including bingo, table games, and live dealer titles, coming from industry-leading software providers — NetEnt, Yggdrasil, Microgaming, Big Time Gaming, Evolution, etc.
UK casino enthusiasts who create an account are entitled to a welcome bonus of up to 500 free spins on Starburst and a plethora of other promotions.
Spin Hill Casino is owned by Jumpman Gaming Limited, a company licensed by the Gambling Commission of Great Britain. For players located outside the UK, Spin Hill Casino operates under the Alderney Gambling Control Commission licence.
For further information about this online casino and its features, read the detailed Spin Hill review.
Licence and Security
Jumpman Gaming Limited is a company that operates dozens of successful online casinos catering to players from the United Kingdom and other parts of the world. With two gambling licences issued by the Gambling Commission of Great Britain and the Alderney Gambling Control Commission, it’s safe to say that players will enjoy a secure iGaming environment.
Additionally, this casino protects all sensitive data with state-of-the-art SSL encryption protocols. Consequently, all transactions and information will remain private.
You can find this information on every trusted casino website by scrolling to the bottom of the homepage; here’s where all the necessary details are typically laid out. The operator is owned by Jumpman Gaming Limited, a company with two gambling licences issued by the Gambling Commission of Great Britain and the Alderney Gambling Control Commission.
On top of that, Spin Hill Casino uses GoDaddy technologies to create a perfectly secure platform and protect all sensitive player information. I also liked the fact that the casino enforces responsible gamlbing and collaborates with organisations that help people with a gambling problem — BeGambleAware and GamStop.
Deposit and Payout
To start the Spin Hill adventure and claim the hefty sign up bonus, you need to fund your account. At the moment, you can make deposits via:
- Visa, Mastercard, and Maestro
- PayPal
- Paysafecard
- Pay by mobile
The minimum deposit amount that applies to all payment options is £10, except for Paysafecard, which has set £5 as a lower deposit limit. The maximum amount of money you can use to top up the account reaches £200 for PayPal and debit cards and £100 for the prepaid card.
When it’s time to withdraw your winnings, remember to fulfil all the bonus or game requirements and follow the casino’s withdrawal policy. Depending on the payment method, the transaction time will vary — so be patient.
You should also keep in mind that not all banking systems can be used for cashouts. For instance, you can’t withdraw the winnings via Pay by mobile or Paysafecard.
Finally, before you can do any of this, you need to sign up and create an account. Thankfully, it’s a straightforward process that has only three steps. By clicking on the “Join Now” button, you’ll launch a registration form. Simply input all the necessary information (name, address, email, phone number, date of birth) and create a username and password. Afterwards, you’ll be able to spin the Mega Reel and claim one of the exciting welcome bonuses.
Of course, to play and later withdraw the funds, you need to verify your identity by providing a copy of your ID, passport, or driving licence. Don’t worry, though — all the requests comply with the KYC regulations. So, you can rest assured, as none of your data will be available to third parties, and only authorised personnel will have access to the information you share.
I found out that the minimum deposit is set at £10, which coincides with the lowest amount you can use to trigger the welcome bonus. The casino won’t charge any fees to your deposits.
However, what bothered me was that all withdrawals are subject to a £2.50 fee. For example, if you wish to withdraw £50, you will actually receive £47.50, which isn’t ideal.
When it comes to transaction speed, all deposits are instant, while withdrawals require more time. According to the platform, all payouts should be processed in up to five business days. As I have already mentioned, the casino will require you to provide some proof of identity (an ID copy, a utility bill, or a bank statement) before you can withdraw the winnings.
Device Optimisation
If you’re always on the move, you’ll be pleased to know that Spin Hill Casino has been fully optimised for mobile play. Thanks to advanced technologies, the entire platform is mobile-responsive, meaning you can access it from your smartphone or tablet. All you need is a strong internet connection, and you’ll be good to go.
Even though Spin Hill hasn’t launched a mobile app, it still offers access to its full game portfolio and tons of exciting gambling opportunities. Therefore, if you want to play on the go, you can simply visit the casino via a mobile browser, log in, and continue playing your favourite game.
Like most people, I mainly use my mobile devices to browse the web, which is why I wanted to find out if I could play Spin Hill games on the go. Therefore, I used my smartphone to access the website, and I discovered that Spin Hill boasts a mobile-responsive platform, allowing me to log in and play exciting games.
Since the operator collaborates with renowned software providers, almost all gambling opportunities function seamlessly on a smaller screen. Thanks to HTML5, I could enjoy my favourite titles even on the go.
On the flip side, I noticed that there was no designated mobile app. Still, I was glad to see that the Spin Hill platform was easy to navigate across all kinds of devices, both mobile and desktop.
Gaming Experience
Like in any other online casino, the Slots category is the largest. By visiting the game lobby, you’ll find some notable slot titles, including Starburst, Fishin’ Frenzy, Immortal Romance, Bonanza, etc.
On top of that, you’ll have a chance to play exciting table games (blackjack, roulette, poker, baccarat), bingo (Zoom Room, 90-ball bingo, 80-ball bingo), and live casino games. As far as game quality is concerned, all titles come from top-rated software developers who provide a fair and exciting gambling experience — NetEnt, Evolution, Microgaming, Yggdrasil, Big Time Gaming, etc.
Before I get into further details, I’d like to point out that Spin Hill Casino doesn’t have a free play option, meaning players need to register an account, make a deposit, and play the games for real money. So, if you’re uncertain whether you like the game or not, you’ll have to use the money to find out.
In addition to top-performing slots, I also saw that the game portfolio includes the most popular variants of classic table games, including European Roulette, Classic Blackjack, Baccarat, etc. Bingo is also present, offering players a dozen options, while the Jackpot category hosts more than 30 titles.
I was slightly confused when I noticed that all live dealer titles were located in the Table Games section. Still, I was happy to see that Spin Hill offered engaging options for all the thrill-seekers. Therefore, if you’re looking for a firsthand casino experience, some of the following games might be the right choice — Live Auto Roulette, Live Blackjack, Live Speed Roulette, etc.
Unfortunately, I couldn’t find any poker titles, which was disappointing, considering I’m an avid poker fan.
Bonuses
Upon sign up, UK players can spin the Mega Reel and claim a surprise welcome bonus that can be 500 free spins on Starburst, 20 free spins on Fluffy Favourites, an Amazon voucher, etc. After using the offer, regular players can also explore other active promotions.
According to the casino policy, players can claim one bonus at a time. Luckily, in Spin Hill Casino, there are plenty of offers to go through, including more free spins, birthday bonuses, vouchers, giveaways, and so on. Even though the casino doesn’t have a no deposit bonus, you’ll still receive occasional boosts in the form of promotional incentives.
Let’s start from the beginning. Upon signing up, you’re entitled to one Mega Reel spin. All you need to do is deposit at least £10 and spin the reel. As a new member, you can get up to 500 free spins on Starburst. Of course, the reel contains other worthy prizes as well, like a £10 Amazon voucher, more free spins on Fluffy Favourites, etc.
Remember that you’ll need to respect all the bonus terms to retain the winnings and withdraw them successfully. I must admit, though — the wagering requirements of 65x are quite steep.
I was hoping that other offers had lower wagering requirements, but when I checked out their bonus terms, I saw the same number — 65x, which is quite high for any online casino.
The operator has also introduced Trophies as a loyalty program for its regular players. By completing various tasks, you’ll get access to a Mega Reel spin and unlock other rewarding bonuses.
Customer Support
The Spin Hill Casino customer support is reachable only via email ([email protected]). The support agents will respond within two business days. Unfortunately, it seems as though live chat and telephone hotline aren’t among available customer service options.
Players can also comb through the FAQ section that contains the most common questions about the brand. So, before contacting customer support, UK players can look for answers themselves.
Of course, I tried it out. However, I had to wait for a while before getting an answer. Luckily, the casino features a somewhat useful FAQ section where I could look for assistance. Still, I believe live chat would have been a much faster solution. Hopefully, Spin Hill will introduce new communication channels soon.
Conclusion
While conducting my Spin Hill Casino review, I found that the operator had almost all aspects of a great online casino. I came across exciting games, attractive promotions, and reliable payment options.
However, the platform could use some improvements. For instance, I would’ve loved to have seen the live chat support, more reasonable wagering requirements, and lower transaction fees.
Nevertheless, both new and existing Spin Hill players can have an engaging casino experience without worrying about their safety and privacy, as the operator meets the industry’s high standards and provides its customers with a fair gambling environment.
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