Vegas Hero Casino Review

Updated 1 July 2022
Vegas Hero Casino Logo
Payout 0-5 Days
Win Rate 96.33%
100% up to £100 + 50 bonus spins
Overall Rating
8.6
License and Security
Payout
Device Optimisation
Gaming Experience
Bonus Offers
Customer Support

General Info

Devices
Website
vegashero.com
License
MGA, UKGC
Launched in
2017
RTP %
96.33%
Minimal Deposit
£10
Minimal Withdrawal
£10

Pros

+Customer support was fast and knowledgeable
+Large Number of Games Available
+Generous Reload Bonuses

Cons

No advanced filters for game menu
Some charges for withdrawals

Currencies

USD
EUR
NOK
SEK
GBP
CAD
AUD
PLN
RUB
UAH

Deposit methods

Bank Transfer
Boku Payments
Maestro
MasterCard
Neteller
Pay by Phone
PayPal
Paysafecard
Skrill
Trustly
Visa
Wire Transfer

Overview of Vegas Hero Casino

Guess what? We’re in Vegas! And you know what they say about Vegas – one of the top casino destinations worldwide. If you’re up for some Las Vegas ambience, this review dives into the rudiments of online gambling destination Vegas Hero.

I entered my details in a two-step registration form, including basics such as username, email, and password. Tapping “Continue” takes you to another page to input required info, including your first name, last name, gender, currency, address, and mobile number. Once I was done with this section, clicking “Sign Up” immediately ushered me to the homepage.

The menu and layout? Excellent! Here, the red and white colour scheme makes it aesthetically pleasing. Perfectly complementing my mobile screen, all the significant options were legible, requiring only a tap – easy peasy.

Well, I was there to set wagers and, of course, win big. Making a deposit was the next line of action. Curious to know how that went? Don’t take your eyes off just yet.

Vegas Hero Bonus Offer

Signing in for the first time, I saw this welcome bonus-related pop-up immediately. “Welcome to Vegas Hero.” Just under, there’s a message that prompts you to make deposits for £1,000 + 50 free spins. “1000” here is indicative of the currency you intend to utilise for wagers. I opted for GBP.

For my first deposit of £30, I found that I didn’t need a bonus code to receive the 100% on offer. However, a second deposit didn’t go quite as planned. Going through the same process again, I observed that the typical values I saw earlier after clicking the “I want a bonus” box went missing for some reason. Regardless, I made a £20 deposit, and without the accompanying bonus, my real money balance got credited.

For UK players new to the gambling scene, a “real money” and “bonus” balance have slight variations. With real money, you can set wagers on slots and live casino. However, if you’re using the bonus balance, placing bets at the live casino section may not be possible. This is subject to the casino’s terms and conditions. There’s only one way of using bonuses to play the live casino section, and that’s by forfeiting your accrued bonuses, gutting if you have no alternative.

On a final note, I’d advise players to scan the heaps of bonus terms and conditions binding to Vegas Hero for an insight into the various withdrawal and wagering options plus requirements.

Vegas Hero best Slots and Games

Slot testing is my favourite part at any online casino. On Vegas Hero, there are lots of slots and live casino games available. With several categories featured, players can straight on try jackpot games, video poker, or see the latest and hottest slots available. Here, popular slots include Gonzo’s Quest Megaways, Starburst, Book of Dead, Mask of Fire and many more.

My search for something different led me to SkywindGroup’s “Joker’s Luck.” Featuring an orange colour scheme that’s pleasing to the eye, this game looked somewhat archaic. Nonetheless, from time to time, I would tap my feet to the upbeat soundtrack here. There are also background laughs that underscore the game’s title.

Unlike most slots I’ve played, this slot features only one reel with different symbols, and for anyone landed, there’s a specific win value attached. A spin here set me back by £1. Taking 20 spins, I won a total of £15 from low-value payouts here and there. Well, boredom set in, and I called it quits here.

Looking for something more exciting and engaging saw me take on the slot “Reactoonz.” As the title suggests, there are caricatures of different shapes, colours, and sizes. Launching the game reminded me of the various symbols and what they trigger. Although the preset value of a spin is £3.20, you can reduce it to suit your budget. Setting my spin value at £2, I got a whopping £9.60 on my very first spin. Surprised at this win margin, I decided to take seven more reels, and on each occasion, I won. At this point, I thought more spins would translate to more wins. However, I was wrong, as taking several ones yielded nothing tangible. Perhaps, my luck ran out; who knows? With the payouts on show here, this slot is generous but don’t get too excited as fortunes change in a flash.

Heading to the live casino, I was instantly drawn to “Monopoly Live” by Evolution Gaming. The music and atmosphere here give off land-based casino vibes. Upon launch, they furnished me with basic steps on setting wagers, and the various bonus values for numbers landed. As the title suggests, it’s reminiscent of the monopoly board game. A number bet here set me back by £0.60. If you’re looking to place wagers on more numbers, you can conveniently do that even though it’ll cost more. After a £10 bet total, I made some low-value wins that didn’t create much of an impact on my casino account balance. Well, I’ve got to say my fortune’s improving.

Regarding features, the monopoly wheel is placed in the middle with the presenter to the right. On the left, you’ll see Mr Monopoly sitting on a chair with a newspaper. While he isn’t real, it brings back those nostalgic memories and adds that visual element to the game. Also, there’s a live chat feature for players to interact seamlessly, making the game much more immersive. Occasionally, the host gave short and funny replies to questions directed at her. With wins so minute, the features accompanying “Monopoly Live” made gameplay much more exciting, and I’ll soon be back for more spins.

Vegas Hero on Mobile

Featuring a unique site that perfectly matched my device’s screen, the absence of a downloadable app is something I’ll let slide.

Once you open the site, there’s a statement with your name in it that welcomes you to the casino. I felt valued with this feature, it’s not much, but it counts regardless.

Just at the bottom of your screen, there’s an option to make deposits and your account balance summary beside it.

During gameplay, you can make quick deposits when faced with insufficient funds, eliminating the hassle of quitting your game to make deposits. If you wish to go fullscreen, a feature on your screen’s right side lets you do that during gameplay. On Vegas Hero, previous games are automatically queued to a section of the site “Continue Playing” that’s visible each time you head into this casino. Quite the innovative add-on!

Despite the highs, there are some drawbacks, and even though they’re nothing major, it can be unappealing to some players. Load times on Vegas Hero aren’t really up to par with some of its competitors. Also, there’s the issue of reloads associated with games. Although this doesn’t occur often, it can be quite frustrating for players that thrive on swiftness.

Support

Access to this service is pretty straightforward. Here, all you need do is click the “question mark” icon at the top right corner of your phone screen. Using the chat option, you’re instantly redirected to a page where you can interact with the “Customer Support Bot.” However, you’ll need to key in some basic details such as; last name and birthdate before proceeding.

Once that’s done, the live chatbot automatically generates some preselected replies to provide you with the best results. When I had issues funding my account, tapping on the “deposit” box gave answers that best described my situation, a pretty fast one.

Want to reach out to an actual customer rep? Clicking the “Contact Us” icon furnishes you with details of their email and phone number. I dread drafting long emails, so calls remain my preferred option. I put one through here, and my issue received attention with direct replies.

KYC & Documents

Featuring a two-step design form at sign-up, documentation was a breeze requiring both basic and personal details on the first and second page. Going forward, I’d like to see Vegas Hero incorporate an automatic sign-up process with a Google or PayPal account, as inputting these details can prove time-consuming. No pressure, though, just a suggestion.

Once I completed the sign-up process, I had unfettered access to the site. Moments later, I received an email welcoming me.

Concerning verification, I didn’t receive any link to activate my casino account. Vegas Hero may want to introduce email activation for some extra layer of security.

That said, I wanted to ensure my documents were up-to-date to prevent withdrawal-related stories, so I checked with the document upload section and got notified that my documentation was complete; nothing more was required from me at the time.

Banking Options

Moving funds to this site is easy with several payment options. I also like that you get instant withdrawal notifications via email. However, you want to make sure to know which options work for both deposits and withdrawals. There’s only one option for withdrawals; the banking method used to make deposits, and there’s a basic £3 transaction charge.

For some reason, I was notified MasterCard doesn’t accept withdrawals, so I had to fund my casino account once more with £10 using my Visa card. Making a withdrawal request after funding my account accorded me two options; MasterCard and Visa. Going with the latter, I received my funds in a little over 24 hours.

With the nifty features available on Vegas Hero, it doesn’t take long to realise that they’re veterans in this industry. At this point, I’m a tad excited to see what the future holds for this online casino.

Sebastian Wong CMO, Marketing Lead
As Chief Marketing Officer, Sebastian Wong is ultimately responsible for the commercial success of Casinosters. His extensive experience in the online gambling industry started in 2017 as an affiliate manager. In recent years, Sebastian has helped to establish Casinosters as a recognizable brand among the gambling community in the UK.
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Vegas Hero Casino Review
8.7