Virgin Games Casino Review

Updated 30 January 2024
virgin games logo
Payout 2-3 Days
Win Rate 96.62%
30 Free Spins: on Double Bubble
Overall Rating
License and Security
Device Optimisation
Gaming Experience
Bonus Offers
Customer Support

General Info

UK Gambling Commission, Gibraltar Gambling Commissioner
Launched in
Minimal Deposit
Minimal Withdrawal


+24/7 Support
+Fast withdrawals
+No fees on withdrawals
+Top UK Online Casino
+Mobile Application


Absence of a live dealer lobby



Deposit methods


Virgin Games Casino Evaluation

Emerging from Richard Branson’s iconic Virgin brand, it’s no revelation that Virgin Games Casino holds a significant standing in the gaming world. In this evaluation, we delve into its reputation, game offerings, and enticing welcome bonuses.

Gamesys took over the Virgin Games brand in 2013, swiftly positioning it among the UK’s most innovative and user-focused gaming websites. They’ve since introduced a comprehensive array of casino games, including live casino experiences and bingo options.

Website 🌐
Company 🏢Gamesys Limited
Address 📍10 Piccadilly, London, W1J 0DD
Registration number 🔢103854
Online Since 🗓️2013
Casino Software 🎮Red Tiger, Play’n GO, Evolution Gaming & More
Total Payout % 💹95.50%

Safety Protocols and Certification

safety protocols and certification virgin games
Since its inception in 2013, Virgin Games has established a solid reputation for reliability among its patrons. It proudly holds licenses from both the UK Gambling Commission and the Gibraltar Gaming Authority.

To guarantee players a protected gaming environment, Virgin Games employs top-tier security measures. This encompasses the use of SSL encryption, safeguarding all sensitive personal and financial details.

Additionally, Virgin Games is an advocate for responsible gambling. They furnish a suite of tools and resources designed to aid players during their casino journey. Features like Deposit Limits and Self-Assessments are available to identify and address potential gambling concerns promptly.

Setting Up an Account Guide

Setting up an account with Virgin Games is a swift and straightforward process.

  1. Click on the ‘Join Now’ button located on the home page’s bottom.
  2. A form will pop up prompting you to enter your email address, name, date of birth, and gender. Once filled out, click ‘Next.’
  3. Choose a robust password to ensure your account’s safety.
  4. Enter your contact details, including your phone number. If you wish to receive updates about rewards, opt-in for notifications via email, SMS, or call.
  5. Before accessing the full array of casino services, you’ll need to verify your account. Please upload the necessary documents to do so.
  6. If you have a bonus code, it can be applied during registration. If followed diligently, the sign-up procedure is straightforward and, based on our Virgin Games Casino analysis, should take mere minutes.

Right after registration, identity verification is a must before indulging in any games at the casino. Without this verification, the Virgin Games casino remains inaccessible. You can easily scan your documents using your phone, laptop, or tablet camera. Submit an official government-issued ID, such as a passport, driver’s license, or national ID. Once uploaded, await the casino’s confirmation. The verification typically concludes in just a few moments.

Welcome Package at Virgin Games Casino

welcome bonus virgin games
Casino welcome offers are as varied as they come, and while the Virgin Games promotional offer may stand out from the crowd, it might not initially seem as enticing.

Currently, Virgin Games doesn’t lure players with a matched deposit offer. Instead, new sign-ups are rewarded with 30 or 50 free spins for their renowned jackpot game, Double Bubble. Just because this doesn’t mirror typical offers doesn’t mean it lacks appeal.

🎁 Deposit Bonus30 Free Spins on Double Bubble
📜 Bonus ConditionWager a minimum of £10 to qualify
⏳ ValidityMust be claimed within 30 days of registration

The awarded spins hold a value of £0.01 each. After registering and wagering at least £10, these spins will be credited to your account. Remember to opt in and claim these spins within the 30-day window. Failure to deposit and wager the required amount means you’ll miss out on the spins.

A standout feature of this offer is the absence of wagering requirements in its terms. This means your winnings are genuinely yours, especially attractive given the jackpot potential of Double Bubble.

While there are additional terms to be aware of, this offer, despite appearing less bounteous than others, offers transparent and achievable terms. This makes it an attractive choice for many players.

Game Selection and Software Vendors

online casino virgin games
Virgin Games offers a premium collection of over 500 games sourced from the industry’s top software developers. Their array encompasses everything from top-tier online slots to immersive live casino experiences, captivating progressive jackpots, and vibrant online bingo sessions.

📱 Mobile Slot Providers40+
💰 Overall Slot Jackpots35+
🎰 Slots450+
📱🎰 Mobile Slot Games400+
🔗 Slot Wagering1x

The portfolio is enriched by collaborations with prominent developers like NetEnt, Microgaming, Evolution Gaming, and Gamesys. What’s more, during your gaming journey at Virgin Games, you’ll have the privilege of diving into some exclusive game titles.

  • Live Casino: Elevate your gaming experience with the Live Casino section. From classic table games like blackjack, roulette, and baccarat to modern entrants like Crazy Time, there’s something for everyone. Real-time streaming from a professional studio, combined with genuine dealers, promises a truly immersive experience wherever you are.
  • Slots: Dive into an extensive variety of slot games, courtesy of top-tier developers. The offerings range from timeless classic slots, and visually appealing video slots, to the thrill of progressive jackpots. Whether your preference leans towards low, medium, or high volatility, there’s a slot tailored to your gaming appetite.
  • Table Games: Virgin Games doesn’t fall short in its offerings for fans of strategic gameplay. Engage in classics like Roulette, Blackjack, and Baccarat. All outcomes are governed by a random number generator, ensuring each round is unpredictable and fair.
  • Alternative Offerings: Beyond the traditional, Virgin Games embraces a spectrum of lesser-known casino games. Particularly noteworthy is their diverse collection of Bingo variations. Sample them at your leisure, and seize the opportunity to claim tantalizing bonus rewards.

Accessibility isn’t a concern. Whether you’re on a desktop, tablet, or mobile, a seamless gaming experience awaits. Mobile enthusiasts can either navigate to the casino using their browser or opt for the dedicated app available for both Android and iOS devices.

Banking Methods at Virgin Games Casino

Virgin Games may seem somewhat limiting in its payment options for some players. While it’s recognized as a reputable PayPal casino, newcomers should note that PayPal is only available if it’s been used for previous deposits.

Currently, the available banking methods include Maestro, Visa Debit and Electron, Mastercard Debit, and Apple Pay. It’s important to note that Apple Pay deposits are only supported on compatible iOS and macOS devices.

If your desired banking option isn’t featured, it’s advisable to touch base with the customer service team. They might offer alternative suggestions or even accommodate your preferred method.

Payment Method 💳Min/Max Deposit 💰Deposit Time ⏰Min/Max Withdrawal 💸Withdrawal Time ⏳Fees 💵
Debit Card£10 – £20,000InstantUnlimited1 – 3 daysFree
Apple Pay£10 – £20,000InstantN/AN/AFree
Paysafecard£10 – £750InstantN/AN/AFree
PayPal£10 – £5500InstantUnlimitedInstantFree

Withdrawing funds from Virgin Games is straightforward. Navigate to the cashier section and specify your withdrawal amount. Given the concise list of payment methods, Virgin Games boasts swift payouts, making it stand out as one of the UK’s quickest casinos for withdrawals.

Thanks to stringent UK regulations, players enjoy the perk of unlimited withdrawals. Moreover, casinos cannot mandate additional identity verification before a withdrawal. Any delays or concerns with transactions should be promptly addressed with the casino’s customer support.

Promoting Responsible Gaming at Virgin Games

Virgin Games prioritizes responsible gaming by offering an informative video on its dedicated page, guiding players through the range of tools available. If concerns about gambling habits arise, players can take advantage of self-assessment quizzes. Additional sections on the platform present advice, resources, and avenues for seeking assistance or therapy.

To manage your gameplay, Virgin Games facilitates deposit limits and session reminders. If you require a break from gaming, there’s an option to initiate a cool-off period ranging from 24 hours to six weeks. For more extended breaks, the platform offers a self-exclusion feature lasting from six months up to five years, which also extends to other accounts within the Gamesys Group.

    • Self-Exclusion ✅
    • Deposit Limits ✅
    • Stake Limits ✅
    • Profit/Loss Totalizer ✅
    • Time Out ✅

Customer Service Overview

Virgin Games takes immense pride in delivering exceptional customer support. Based on our interactions, they live up to this commitment. All our questions were addressed swiftly, efficiently, and courteously. Players can reach out via email, live chat, and a toll-free phone number.

Before reaching out, players are advised to check the FAQ section first. This casino offers an extensive resource section where solutions to most concerns can be found. Issues related to games, bonuses, or the Virgin Games app are typically resolved without any hassle.

Available Hours24/7
Phone+08 000 831 833


Expert’s comment
Virgin Games stands out as a prime choice for those seeking a diverse range of gambling activities. The platform not only covers varied interests effectively but also impresses with its array of bonuses and a stellar user experience. All in all, Virgin Games proves to be a compelling choice for a majority of players.
Casino expert at


What kind of games does Virgin Games Casino offer?

Virgin Games Casino offers a diverse range of games including online slots, table games, live casino options, and online bingo.

Are there any welcome bonuses available for new players?

Yes, new players can avail of various welcome bonuses, including free spins on selected slot games upon making their first deposit.

Is Virgin Games Casino licensed and regulated?

Sure, Virgin Games Casino is licensed and regulated by the UK Gambling Commission and the Gibraltar Gaming Authority.

How does the casino ensure player data security?

Virgin Games Casino employs SSL data encryption to safeguard all player personal and financial data.

What payment methods are accepted at Virgin Games Casino?

Players can use several payment methods including Debit Cards, Apple Pay, Paysafecard, and PayPal for both deposits and withdrawals.

Are there any mobile gaming options?

Yes, players can enjoy Virgin Games Casino on mobile devices, either through their mobile browser or by downloading the app available for both Android and iOS.

Do I need to verify my identity before playing?

Yes, to comply with regulations and ensure player safety, you'll need to complete a Know Your Customer (KYC) process shortly after registering.

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Virgin Games Casino Review