Casino Lab Review

With Casino Lab offering 1300+ games, it’s difficult to complain about variety. You will notice gaming big wigs like Play’n Go, NetEnt, Microgaming, Yggdrasil, NextGen, Red Tiger, Big Time Gaming, Push Gaming, iSoftBet, and Bally.
First, I went with Play n Go’s video poker, Reactoonz, for the promised free spins. You can choose to play for free or with real money. Opting for the latter, I was then redirected to another screen for game launch. The livery on display here is colourful, and the alien-designed symbols are evocative of animation videos.
With my 30 bonus spins and the nifty autoplay feature, I made hands-free spins. I found that the bet value during free spins was set at £0.10. After clinching a total of £1.72 in the bonus round, I saw a pop-up informing me that real money would be used to place bets henceforth.
Also, unlike the bonus round, you can change bet values to suit your casino bankroll. Although it was set at £1.20, I reduced it to £1 to make more spins. After ten spins, I won a measly sum of £1.16, which I consider outrageous for a casino with its volatility. I promptly left this slot to avoid more losses.
My quest for more winnings led me to Starburst. Developed by NetEnt, this slot’s immersive experience makes it popular among high rollers. A spin is worth £2, and after taking five reels without a win, my account balance looked inelegant, so I went for the live casino.
The game "Deal or No Deal Live" brought back fond memories of the actual show, which aired years ago. Without further ado, I tried it. Although there’s a live presenter here, you’re basically playing against a computer. The computer is automated to choose the briefcase to be won or discarded. Unfortunately, after making a few £0.50 and £1 wagers on some boxes, I didn’t make any wins either. What stood out for me here was the live chat feature. With this innovative add-on, interacting with different players was fun, and I forgot about my previous losses momentarily.

UK Players craving engrossing gameplay on a simple, user-friendly interface may want to try Casino Lab. Whether you’re an Android or iOS user, this online casino works seamlessly and uniformly across the board. Its developers ensured you could deposit, have a chat, and access the various gaming categories with relative ease. I find it impressive how they managed to get these features in place without that feeling of an overly busy screen.
Load times for games are pretty impressive. For example, I got a 5-10 second game launch time with slots like Gonzo’s Quest, Reactoonz, and Starburst. However, the live casino takes a little more time during launch. Although this hitch may directly result from overviews and live sessions on the various table games, it can be utterly frustrating.
Despite the absence of a downloadable app, Casino Lab makes up for that deficiency with a geeky yet modernised, attractive look.

With a 24/7 customer support service, there aren’t any complaints from my end, as someone is always there to give a listening ear to air your grievances. I had issues with deposits, so I used the “Chat” option at the bottom left corner of my screen. It redirected me to a page with the "customer support live bot" present. Clicking "chat now" brought me to another page to input details like my last name and birth date.
After filling this section, a tap on the “Start the chat” icon allows you to send messages to the chatbot. Here, I saw a series of related issues. Selecting one that best-described the situation resolved my issues in minutes.
If the chatbot doesn’t cut it, you can elect to speak to a human agent by phone or email. I got a reply in just under 7 hours via email. Although their response time was not flattering, they gave a detailed solution that had my issue rectified - excellent.