Energy Casino Review
Despite it being around for a good while, Energy Casino is still one of the most modern-looking casinos on the market. In addition to its slick appearance and intuitive layout, the site delivers excellence across the board.
Launched in 2013 by Probe Investments, the casino is licensed by the MGA and the UKGC, making their online offering legal to British visitors.
If game variety is your primary criteria for choosing online casinos, then you’ll love it here. Energy Casino has linked up with a plethora of software providers, resulting in a resounding collection of games that keeps growing by the minute. The total count is 2,500, which should satisfy even the most demanding online casino buffs.
On top of its casino products, the operator simultaneously offers a top-notch sportsbook that comes packed with betting opportunities and covers all the UK fan-favorite sporting events.
Of course, this is but a small sampling of the casino’s assets. For a more detailed look, keep reading our Energy Casino review below.
License and Security
Energy Casino is perfectly safe and tightly regulated, and their dual licenses from the Malta Gaming Authority and the UK Gambling Commission reflect this. The site’s owner, Probe Investment Limited, has a strong track record, with Energy Casino being its flagship product.
The casino deploys SSL encryption, which is the gold standard in the iGaming industry. This technology obscures players’ sensitive data, making them virtually invisible to unauthorized personnel. That complemented with advanced firewalls that safeguard the servers creates an impenetrable barrier against cyber attacks.
Since their launch in 2013, they’ve maintained their reputation as one of the safest gaming platforms. The site’s parent company has put all of its focus on Energy Casino since it’s the only skin they currently operate.
The casino holds a license by the UK Gambling Commission, which is reassuring. This regulator is known around the iGaming sector for its stringent set of requirements and protocols it imposes upon its licensees. The MGA license only solidifies Energy Casino’s trustworthiness.
On top of its core security measures, namely SSL encryption and firewalls, Energy Casino utilizes the two-factor (2FA) authentication system. This feature provides an additional layer of security that helps account holders protect their confidential data. By activating this service, the casino will send a unique 6-digit code to your mobile or email each time someone attempts to log into your account.
The casino heavily promotes responsible gambling awareness and advertises customer-imposed limits and tools to help users manage their gameplay on every corner. The constant responsible gambling pop-ups are a bit annoying, but luckily, they only appear once after registration.
Deposit and Payout
It’s easy to get cash on and off Energy Casino, with a wide range of banking methods available. Payment options include, but are not limited to:
Although there is a whole slew of banking methods on tap, you must consider that not all of them are available for British players. Some of these payment solutions are geo-specific and available only to residents of certain countries.
Since Energy Casino doesn’t have a dedicated banking section, you should refer to the Cashier for additional information regarding limits, fees, and processing times.
One last note — you won’t be able to make any transactions before verifying your identity due to the UKGC restrictions.
After you log in, the casino will prompt you to validate your age, identity, and residence via a pop-up. To pass the ID checks, you will need to send in a copy of your driver’s license, ID card, or passport, as well as a proof of address. Eligible documents include a utility bill and/or a bank/card statement not older than three months.
Upon submitting the necessary documents, the casino’s management team will review them within the next day or two and notify you via email when the check passes.
I know what you must be thinking, and yes, I also believe that these UKGC regulations have become a bit insufferable, but it sure beats playing in a shady casino and not having anyone of authority to turn to if things go south. Personally, I got accustomed to the KYC; but I think Energy Casino went over the top by restricting access to the games lobby for unverified users.
After passing the KYC checks, you can play in demo mode for as much as you want, but the thrill usually kicks in with some cash on the line. At that point, you can use several secure deposit methods to fund your account. As much as UKGC-licensed casinos seem stringent with their KYC checks and restrictions, there’s a silver lining to it — there is no cap as to how much you can deposit on one instance for certain methods. That said, Energy Casino urges its users to set deposit limits and control their expenditures. The minimum deposit is set at $10, which is a reasonable threshold.
To withdraw your winnings, you can choose several methods, all of which come with varied minimum and maximum limits. From the moment you submit your cashout request, the finance team will review it for the next one to two days; add to that two to four days for the payment carrier to facilitate the transaction, and you should get your funds within four to eight days, depending on the chosen method.
Energy Casino applies a fixed fee of £5 for all cashouts, which is a major downside.
Desktop users can access the website via a range of different browsers. The site is powered by Instant Play technology, meaning you don’t have to download any type of software to get started.
Likewise, the mobile version is browser-based. The casino has developed an app for iOS and Android devices. You can download it directly via the operator’s website or at your respective store.
Energy Casino has assembled a robust gaming package that features over 2,500 slots, table games and live dealer games, with more titles incoming every week. The versatile library is powered by a range of bigwig studios, including:
- Play’n GO
- Blueprint Gaming
- Pragmatic Play
When it comes to player rewards and promotional offerings, Energy Casino delivers in spades. The highlight is the welcome bonus, but there will be more from where that came from once you use it up. Existing players can take advantage of several ongoing promos while reaping the benefits of the deluxe loyalty program.
On a brighter note, there are all kinds of weekly promos, including reload bonuses, slot contests, and more.
Finally, the casino runs a fantastic points-based loyalty program. For every £5 wagered, you’ll earn one loyalty point. And once you amass enough points, you can redeem them at the Energy Shop for tablets, Playstation Consoles, sunglasses, clothing, or you can purchase free spins for specified games.
If you’re experiencing technical malfunctions or merely need general assistance, you have two ways of solving your problem. One is to browse the site’s FAQ, which is well put together and covers all the relevant topics, namely account, registration, banking, technical, and bonuses.
If that doesn’t work out, you can get in touch with the support specialists via live chat or email. The casino also has a telephone line at +44 203 608 6491 for those that require immediate assistance.
If there is one consistent team at Energy Casino, that would be versatility. In addition to a well-rounded game selection, the site comes up strong in the banking and promotional areas. On the flip side, the welcome bonus is mediocre, so if you’re a bonus hunter, Energy Casino might not blow you off your feet from the get-go.