Genesis Casino Review

Updated 17 January 2023
Genesis Casino
Payout 0-5 Days
Win Rate 98.98%
100% up to £100 Bonus + 300 Free Spins on Starburst

General Info

Devices
Website
genesiscasino.com
License
Malta,UKGC
Launched in
2014
RTP %
98.98%
Minimal Deposit
$/€/£10
Minimal Withdrawal
$/€/£10

Pros

+100% welcome bonus
+Mobile friendly casino
+£10 minimum deposit
+Many ways to deposit and withdraw.

Cons

Live chat not available 24/7
No loyalty program offered

Currencies

EUR
GBP
USD

Deposit methods

Bank Transfer
Boku Payments
EcoPayz EcoCard
Maestro
MasterCard
MuchBetter
Neteller
Pay by Phone
PayPal
Paysafecard
Skrill
Trustly
Visa
Wire Transfer

Genesis Casino Overview

If an astronomical-themed atmosphere is your definition of having the whole world in your hands, Genesis Casino will provide you with that experience. The casino was launched in 2019, and it is licensed and regulated by the UK Gambling Commission, Curacao, and Malta eGaming, all of whom are reputable companies that take players’ interest at heart.

As you sign up as a new player, get ready to receive a 100% bonus of up to 300 Free Spins on Starburst Slot. With popular game titles from renowned gaming suppliers, versatile bonuses, top-notch customer support, and a payout system, Genesis Casino promises a wild space travel experience with the stars and planet.

A visit to the casino first sets your mind at ease through the cool but vibrant purple colour hues against a galaxy backdrop. Once you sign up, a pop-up of their current in-promotion greets you, and this happens with every subsequent login. As for the design layout, you get a list of the most popular games accompanied by custom pictures. This online casino first appearance gives hope of getting lucky. We’re trying it in our Genesis Casino review, and hopefully, first appearances promises are a sign of better things to come.

License and Security

You are probably wondering: Is Genesis Casino legal? Any casino licensed and regulated by the UK Gambling Commission has earned the trust of many punters. You can be sure that Genesis Casino has followed strict protocols and guidelines to be a safe casino brand for its multiple users. It has also received extra licensing from reputable companies such as the Malta Gambling Authority and Curacao eGaming companies.

Whether you are a slot fan or a professional table game punter, you can rest assured that all the games Genesis Casino hosts have been verified for fairness in terms of payouts and RTP by eCOGRA. And if you are worried about sharing your personal and banking details with third parties, Genesis Casino will take care of that through SSL encryption.

Expert’s comment
The biggest worry for players in online casinos is their reputation and the accreditations it holds. You don’t want to be part of a casino with no recourse when you experience challenges. Questions on the site integrity flew out the window on spotting the three licensing companies at the bottom of the site. I do not doubt that Genesis Casino is a legit site, and I would recommend it to anyone that wants to try it out.
License and Security
8.0
Casino expert at casinosters.com

Deposit and Payout

Supporting multiple deposits and payout systems is a sign that a casino is open to banking versatility. However, Genesis Casino has tried to compress its payment, deposit and withdrawal methods to the few popular ones to provide them with a higher number of transactions.

The various ways the casino deals with money are:

  • Debit/ Credit Cards-MasterCard, Visa
  • E-wallets- Neteller, Skrill, Astropay, Trustly, Paypal, Giropay, Euteller, others
  • Instant banking
  • Fast Bank Transfers
Expert’s comment
To sign up to Genesis Casino for the first time, you can click the "signup” button on your top right-hand, and there’s already the first step completed of a straightforward 3-step process.

  1. Then I was asked to choose a username, fill in my email, and finally, choose a password. Then I filled in my full name as they appear on my ID, my date of birth, and other information to make them verify my identity.
  2. As the next step, I validated my new account via activating the link they sent me.
  3. And finally I deposited funds (I choose a minimum deposit at first) and started wooing lady luck for a smile.

The Genesis Casino website claims that you can deposit any funds from £10 to £5000 at first glance. Sadly this is not true. The minimum amount for the deposit is £15. I used an Astropay card for my deposit, and the good news is, it reflects immediately with an accompanied acknowledgement email. The whole sign up process and depositing of funds takes less than 10 minutes which is commendable. First, keyboard users can take 5 minutes to complete the whole process.

You also get to choose the type of bonus you want, that is pretty cool. Unfortunately for me, I overlooked the check-box for requesting a bonus in a hurry to breeze through the signup process. However, on my next three deposits, I still have a chance of getting bonuses. All bonus funds have a wagering requirement of x40.

By default, the method used to deposit is also used for withdrawals. To choose a different withdrawal method from the one used to deposit, you need to contact customer service. Withdrawals attract a flat transaction cost of £2. You can also cancel a withdrawal if you for some reason change your mind.

Account authenticity through document verification happens at this stage. In my case, a driving license was all that I needed to process my withdrawal transaction. The highest amount you can withdraw per month is £22,000 and £5,500 per week. However, this doesn’t apply to progressive jackpot winnings that exceed the maximum limit.

If you either terminated or haven’t toured your account for a long time, reach out to the customer support team at Genesis Casino to recover your funds.

In case you’re up to instant deposits and withdrawal services, go for e-wallets. So that you’ll be able to enjoy your money as soon as your account declares you a winner.

Deposit and Payout
7.0
Casino expert at casinosters.com

Device Optimization

Are you an on-the-go type of punter, or do you prefer being a seasoned player that enjoys doing it using a PC? Fortunately, Genesis casino is optimized for both desktop and mobile gadgets, and one more option is that you can download their application from the Google play store or App store.

Expert’s comment
The interface and layout rival the desktop version for both the downloadable app and the mobile-optimized web pages. You, however, lose some of the games when you download the app. I used the Android downloadable version and the same quality game experience as the desktop version was a breath of fresh air.
Device Optimization
7.0
Casino expert at casinosters.com

Gaming Experience

Genesis Casino is home to over 1,300 games, including Slots, Live Dealer, Baccarat, Blackjack, Roulette, and Scratch cards. For a casino to have high ratings, it needs to provide players with a selection of all popular slot games in its catalogue. And Genesis Casino isn’t any different.

The best way to develop and test your gambling skills is by starting with the “free play”. Fortunately, Genesis Casino offers free demos on games such as Royal Seven, Wolf Gold, Augustus, Green Diamond, and many more. Once you are ready to bet for real money, you can deposit your funds and play using your funds.

Expert’s comment
The first thing you will notice as soon as you log in is the site’s galaxy-themed display. Also, Genesis Casino categorized all the games according to their genres, so it’s really fast to choose the game you’re searching for.

The games on the website are provided by reputable and world-known software companies such as Microgaming, NetEnt, Play’ n ’Go. That’s one point for Genesis Casino that rests its users assured that they’ll surely find some quality games with appealing RTPs.

I’ve tried my luck in Mega Moolah from Microgaming, as I know it is considered being one of the biggest jackpot games. Though there were other nice options of progressive jackpot games that include Divine Fortune, Major Millions, and Tunzamunni.

I’ve also tried the live casino section and it actually blew my mind away. The real-time rendering in HD transports you from your PC to the actual dealer tables.

It is easy to forget you are playing safe from the comfort of your couch. I tried my hand at blackjack for £5 and lost, but I am yet to go to the roulette tables, baccarat tables, live monopoly section, etc. The truth is that you are spoilt for choice.

Gaming Experience
7.0
Casino expert at casinosters.com

Bonuses (100EUR+300 Free Spins on Starburst Slot)

Genesis Casino has something for everyone. A four-tier welcome bonus as well as plenty of promotions once becoming a member, – everything to keep a player pleased and rewarded.

However, each user should read all the bonus terms (T&Cs) before a game, it will help to understand all conditions under each their bonuses can be used:

  • A player’s bonus money is placed separately from one’s initial deposit. That means a player can only withdraw it after converting it into real cash winnings.
  • Once a player converts their bonus to the main deposit amount, this bonus and other subsequent winnings will be forfeit.
  • If a player continues wagering using one’s bonus balance, it won’t be cancelled.
  • A player needs to wager 40 times one’s bonus to withdraw the funds.
  • Free spins are valid for only three days.
  • Any signs of cheating, duplicated accounts, or fraudulent activities may lead to account cancellation.
Expert’s comment
It is stated that Genesis Casino’s welcome bonus will give me a chance of getting £1000 in bonus funds, which is no small feat. It is a great way of welcoming new players to the site.

Apart from the welcome bonus, genesis casino has daily, weekly, and monthly offers. Still, I didn’t find any information considering a no deposit bonus on the website; it appears that they don’t have this type of offer available. Once logged in to your account, you get all the upcoming offers as alerts and pop-up reminders.

The website also offers a special VIP suit as a part of their loyalty program. They promise you personalized help from a dedicated account manager, some exclusive bonuses and events for VIP members only, as well as new navigational tools and free fuel ups.

All in all, the bonus and promotions at Genesis Casino are impressive compared to the industry standards, and they even have their own VIP program that I’ve never seen on such sites before.

Bonuses
8.0
Casino expert at casinosters.com

Customer Support

Genesis Casino’s Customer Support is ready to help in signing up problems or assist a player when one is trying to cash out their funds. There is a FAQ with complete answers to all the questions a player might experience when using a website. All these questions are collected from those that have already been asked by Genesis Casino’s previous players. Alternatively, customer service is available via:
Phone: +44(0)800 755 5348
Live Chat
Their official email address – [email protected]

Expert’s comment
The casino has an extensive FAQ section that will guide on most of the issues. It has also provided social media avenues for voicing issues and to track casino activities on platforms such as Facebook, Instagram, Twitter, and Youtube.

The fastest method to get assistance is to live chat. Unfortunately, you have to fill in some required information before you can start chatting. It is counterproductive if you are already signed in. Still, by knowing all the details beforehand the customer care representatives would be more knowledgeable about all the issues and can quickly help with all the questions.

Customer Support
8.0
Casino expert at casinosters.com

Conclusion

Genesis Global is known for its ability to produce casinos with cutting-edge opportunities for each player. When Genesis Casino joined the gambling world, we expected nothing but the best gaming experience for both new and veteran players. From excellent round-on-the-clock customer support, versatile banking options to renowned gaming titles from giant providers, UK players can expect nothing but an entertaining experience.

User reviews of Genesis Casino
Rated by 3 users
9.0
User`s avatar
Wade Diaz
1 year ago
9.1

Genesis provides a wide range of games and an immersive gambling experience. The user interface is intuitive, and customer support is satisfactory. However, the withdrawal process can be slow, and certain games may have limited availability. Overall, it offers a decent gaming experience, but there is room for improvement in certain areas.

  • The verification process took longer than expected.
User`s avatar
Adelyn
1 year ago
9.2

Genesis Casino is pretty cool, but withdrawals take forever, man.

  • A diverse range of games is available.
  • The customer support is exceptional, providing friendly assistance.
User`s avatar
Oskar Harris
1 year ago
8.6

Casino offers a captivating and enjoyable gambling experience. Even though I didn't come out on top financially, the thrilling gameplay and engaging features made losing money surprisingly entertaining.

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Genesis Casino
Genesis Casino Review
8.0