Hyper Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
Hyper Casino Overview
Hyper Casino stepped onto the United Kingdom iGaming scene in 2019 and has since managed to attract thousands of customers, thanks to its diverse choice of games, safe and secure payment methods, and generous casino bonuses.
Hyper Casino is owned and operated by a company called L&L Europe Ltd., registered in Malta. This company is behind some other notable casinos as well, such as the All British Casino, Race Casino, and many others.
With Hyper Casino, players are in safe hands since the platform has been licensed and certified by not only the United Kingdom Gambling Commission but also the Malta Gaming Authority and Swedish Gambling Authority, which makes it one of the most regulated casinos out there.
What’s more, newly-signed players who register an account for the first time can claim a lucrative welcome bonus worth up to £300 and kick-start their casino adventure the hyper way.
In our comprehensive Hyper Casino review, you will learn about every single important aspect of the casino, including the choice of games, payments, bonuses, licensing, customer support, and more, so make sure to go through it carefully to get ready for what’s to come.
Licence and Security
L&L Europe Ltd, the company that launched Hyper Casino, is a notable gaming company with years of experience in the iGaming arena, which is why many players enjoy visiting this gambling platform. Furthermore, it has been licensed by the leading gambling jurisdictions in the business. Namely, the UK Gambling Commission (Licence number: 038758-R-319451-014) and Malta Gaming Authority (Licence number: MGA/B2C/211/2011) are at the forefront of the long list of gambling bodies that oversee the work of Hyper Casino. This list also includes the Swedish Gaming Authority Spelinspektionen (Licence number: 18Li7872), equally renowned for its strict demands as the previous two.
In addition to these gaming licences, which guarantee Hyper Casino is a safe and fair gambling hub, the operator employs the latest SSL encryption methods and firewalls to safeguard all your sensitive data.
Finally, its partnerships with different agencies that ensure players only engage in controlled and safe gambling (such as GAMSTOP) are a testament to the casino’s dedication to those principles.
Deposit and Payout
All new players are required to perform a simple sign up procedure that involves giving personal details, such as name, DOB, address, mobile phone, email address, and similar.
Once you get that out of the way, you will be required to go through the account verification process if you want to make a deposit, claim a bonus, and ultimately have a fantastic casino experience on the site. The verification demands that you provide copies of your ID, passport, bank statement, and other similar documents that will satisfy the AML and KYC policy requirements.
After you’ve done all this, you can turn to the actual depositing. For that, you will have a wide range of debit cards, e-wallets, prepaid options, online banking methods, and bank transfers to choose from £10 minimum deposit limit is set for all banking methods available at a casino, and the same limit applies to withdrawals as well. The maximum amount you can withdraw on a daily basis is set at £5,000.
Speaking of cards, Hyper Casino supports instant deposits via Visa and Mastercard debit cards. You can also opt for e-wallets, such as Skrill and Neteller, and many other payment systems, like Paysafecard, Boku, and others, depending on your location. All deposits are made instantly, except for the bank transfers. The deposit and withdrawal limits (between £10 and £5,000) are suitable for both novice players and high rollers.
The only thing that bothers me is that withdrawals have to be made using the latest deposit method. If it isn’t available for any reason, then the bank transfer must be used, which means higher limits, longer processing time, and ultimately more stress.
Other than that, the Banking section at Hyper Casino is as good as any and will cater to the needs of the majority of players out there, especially since it charges no fees for either deposits or withdrawals.
Device Optimisation
If you are one of those players who prefer gaming on the go, you can count on the mobile version of Hyper Casino to give you exactly what you need. The casino works well on both Android and iOS devices, thanks to the HTML5 technology it uses, which powers the majority of its games.
Additionally, you can access the site, set up an account, claim the bonus offers, and have a seamless gaming experience by using your mobile web browser of choice on both your smartphone or tablet.
On the other hand, I find that the lack of an Android or iOS app is hurting the casino’s chances of bringing users a more customised experience and possibly greater stability that usually comes with having proprietary apps.
Still, this doesn’t ruin the overall positive impression I have of the mobile version of the site. Quite the contrary — nothing feels cluttered, you can easily switch between different categories of games, the thumbnails are of adequate size, and there aren’t any bright colours flashing constantly, as we can often see on other casino sites.
However, the number of game categories on the website is rather limited. Except for the types of games, some Hyper Casino favourites, jackpot games, and similar categories, nothing else is available. You won’t even be able to browse based on the game provider — and this goes for both desktop and mobile version.
Gaming Experience
When it comes to the number of games, Hyper Casino belongs to the group of medium-sized online casinos. There are over 700 unique titles developed by the leading providers in the business, such as NetEnt, Microgaming, Novomatic, WMS, and many others. The majority of them are slots, but there are also close to 40 different blackjack, roulette, and poker games. Those among you who like playing with live dealers can enjoy 40 titles by Evolution and Pragmatic Play.
The section containing table games shouldn’t be overlooked either. Namely, I found several exquisite RNG-powered blackjack and roulette games, such as Microgaming’s European Blackjack, Inspired Gaming’s 20P Roulette, and different titles from Evolution’s First Person series that are actually RNG versions of the provider’s popular live dealer games.
The jackpot section deserves special attention, and for a good reason. The progressive jackpot slots from Microgaming’s Mega Moolah series are there, starting with the latest edition of Atlantean Treasures. You will also find interesting titles by NetEnt, such as Hall of Gods and Mega Fortune, which also offer jackpots worth millions.
Many players will enjoy the sections with the live dealer, slingo, video poker, and lottery games. However, I have to admit that I didn’t like the fact that no free play was allowed on the site, which has prevented me from using my usual strategy of checking the free play versions first and then spending some real money.
Bonuses
As a new customer who has just registered an account, you will have a great opportunity to claim a fantastic welcome deposit bonus that will help you make the most of your initial Hyper Casino payment. What’s more, the casino has a series of weekly and cashback bonuses for its regular players, so you’ll have something to look forward to every time you log in.
While these offers are always great, it would have been even better if Hyper Casino gave a no deposit bonus first and then spiced it up with the free spins offer. Unfortunately, that is not the case for now.
Thankfully, the bonus terms for the welcome promotion are within reasonable limits. I have no issues with the 45x wagering requirement and the 30-day validity period, as there is enough time to play through the bonus money and withdraw the winnings as real cash.
I have to say that there is a bonus I liked in particular — the 10% daily cashback bonus that applies to the deposits you’ve lost over the last 24 hours. The most impressive thing about it is that the bonus has zero wagering requirements, so it can be used as real money immediately.
On the other hand, there isn’t a loyalty program that would round up these promotions nicely. This way, the players might be left wanting more.
Customer Support
Hyper Casino’s customer support team is there to help players with all sorts of issues, so you can ask them any questions you might have while browsing the site. You can use different channels of communication to talk to support agents, such as live chat, phone, and email.
Still, it would be best if you consulted the detailed FAQ section first to see whether the answer to your question is already there. If not, the customer support team will be happy to help you out.
Email at [email protected]
Live chat (from 8 AM to 1 AM CET)
Phone at +356 2034 1531 (from 8 AM to 1 AM CET)
The only thing I hold against customer support is that the live chat and phone support are not available 24/7, like email. Other than that, everything runs smoothly, the response times are good, and the overall service is top of the line.
Conclusion
Hyper Casino is a regulated and licensed gambling site with a diverse portfolio, reliable payment methods, and appealing bonuses. Unfortunately, the lack of a dedicated mobile casino app and no deposit bonus has hurt its chances of competing for the title of the top online gambling platform.
Nonetheless, Hyper Casino is a force to be reckoned with and will undoubtedly continue to be one for the UK players for years to come.
I can also guarantee that the encryption systems and firewalls are top-notch and that none of your personal data will ever be leaked or breached.
However, my concern was not seeing the stamp of approval by eCOGRA or another independent software auditor, which would put an end to any suspicion regarding the fairness of the RNG-powered games. I wouldn’t say this stains the otherwise flawless reputation and my overall impression, but I would feel more at peace with that stamp of approval.