Mr Play Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
Mr.Play Casino Review
Mr. Play Casino is a delightful UK licensed online casino that has been captivating players since its establishment in 2017. As part of Aspire Global International Ltd., it ensures a reliable and secure gaming experience. What sets Mr. Play apart is its enticing welcome offer, showering new customers with a bundle of 100 Free spins. Adhering to strict AML and KYC regulations, Mr. Play Casino ensures that players’ safety and legal requirements are met. The Know Your Customer process guarantees the verification of users’ identities, ensuring they are of legal gambling age and have accurate payment information.
With a touch of whimsy, Mr. Play Casino offers a playful experience to its players. From the twirly old-fashioned mustache logo, reminiscent of hipster fashion, to glamorous female models sporting the same facial hair, the casino exudes a unique charm. The platform boasts a wide array of features, including both sports betting and casino facilities. In this review, we will delve into the casino section, exploring its offerings and services. Overall, Mr. Play Casino combines a playful ambiance with a generous welcome package, making it an intriguing choice for online gambling fans.
The Registration Process at Mr.Play Casino
The sign-up process for a Mr.Play Casino account is quick and easy, taking only a few minutes of your time. To begin, simply click on the ‘Open Account’ button located at the top right-hand side of the screen. Follow the step-by-step instructions below:
- Provide your preferred email address and select a unique username and password.
- Proceed to fill in your details, including your name, surname, gender, date of birth, currency, address, and mobile number.
- Once you have entered all the required information, click on ‘Open Account,’ and you’re all set.
During this stage, Mr.Play encourages new players to consider opting into any available Welcome Offers, set up reality checks, or establish deposit limitations for responsible gaming. We also highly recommend completing the account verification process to ensure full access to your account.
Welcome Bonus
Mr. Play Casino welcomes new players with an enticing Welcome Bonus that varies depending on the currency used. For players using GBP, the bonus offers a 100% match bonus up to £200. This means that the casino will double your initial deposit, allowing you to start with a boosted bankroll. The minimum deposit required to activate the bonus is £10. Additionally, players receive 20 free spins upon making the qualifying deposit. Over the next two days, they can collect 40 free spins each day by depositing £20 or more. In total, players can enjoy 100 free spins.
The bonus comes with a 35x wagering requirement, which is the industry standard. However, there are some restrictions to keep in mind. Winnings from the free spins are capped at £500, and the rollover requirements must be met within 21 days of receiving the bonus. The free spins must be used within a day, and the maximum stake allowed when playing with bonus funds is £4 or £0.50 per line.
| Deposit Type | Bonus Offer | Maximum Bonus | Minimum Deposit |
|---|---|---|---|
| First Deposit | 💰 100% deposit bonus | 💷 Up to £50 | 💷 £10 |
| Second Deposit | 💰 50% deposit bonus | 💷 Up to £75 | 💷 £20 |
| Third Deposit | 💰 50% deposit bonus | 💷 Up to £75 | 💷 £20 |
VIP and Loyalty Programs
On the whole, while Mr. Play’s Welcome Bonus is not the most exceptional in the market, it still provides a decent boost to new players. The terms and conditions are relatively player-friendly, but it’s important to note the restrictions and wagering requirements. Despite these limitations, the bonus offers a solid opportunity to explore the casino and potentially score some winnings.
Mr.Play Casino takes pride in its VIP and loyalty programs, offering players a rewarding and engaging experience. The loyalty program follows a tiered structure, allowing players to unlock bigger and better perks based on their loyalty status. By spending money on the site and accumulating points, players can progress through the levels of the scheme, gaining access to a wide range of lucrative rewards. These benefits include bonus money, bonus spins, extra games, monthly rebates, higher deposit and cash-out limits, as well as the privilege of having a personal account manager.
In addition to the loyalty program, Mr.Play Casino also offers various promotions to keep players engaged. Daily offers are available even after the welcome bonus has been utilized, providing players with ongoing opportunities to enjoy extra benefits. These promotions can include deposit bonuses, free spins on specific games, and seasonal promotions tied to holidays or endorsed by specific game providers. Furthermore, the loyalty scheme complements the promotions, allowing players to earn loyalty points as they wager on games throughout the casino. As players progress through the different tiers of the loyalty program, the value of each loyalty point increases, and they receive more substantial bonuses in terms of both money and free spins.
Payment and Withdrawal Methods
Mr.Play Casino provides a decent range of banking methods for its users. Most of these methods are available for both deposits and withdrawals. The minimum deposit amount is £10, which is also the qualifying sum for the sign-up offer. There is no maximum deposit limit unless you set one on your account. Mr.Play Casino does not charge deposit fees, but it’s worth noting that your processing bank may have its own fees.
| Payment Service | Minimum Deposit | Deposit Fee |
|---|---|---|
| Visa, Mastercard | £10 | 2.5% 💲 |
| Bank Transfer | £10 | 0.0% 💰 |
| Paypal | £10 | 3.1% 💸 |
| Paysafecard | £10 | 0.0% 💰 |
| Skrill | £10 | 0.0% 💰 |
| Trustly | £10 | 0.0% 💰 |
| Astropay | £10 | 0.0% 💰 |
| MuchBetter | £10 | 0.0% 💰 |
After submitting a withdrawal request, it takes around 48 hours for the casino’s finance team to review it. If approved, the funds should reach your bank account within the next two days, depending on the chosen method. The minimum withdrawal amount is £10, while the maximum limit is set at £7,000 per month.
| Payment Service | Minimum Withdrawal | Withdrawal Fee | Withdrawal Processing |
|---|---|---|---|
| Visa, Mastercard | £10 | 0% 💲 | Up to 72 hours ⏳ |
| Bank Transfer | £10 | 0% 💰 | Up to 72 hours ⏳ |
| Paypal | £10 | 0% 💸 | Up to 72 hours ⏳ |
| Paysafecard | N/A | 0% 💰 | Up to 72 hours ⏳ |
| Skrill | £10 | 0% 💰 | Up to 72 hours ⏳ |
| Trustly | £10 | 0% 💰 | Up to 72 hours ⏳ |
| Astropay | £10 | 0% 💰 | Up to 72 hours ⏳ |
| MuchBetter | £10 | 0% 💰 | Up to 72 hours ⏳ |
Branded Games and Software Providers
Mr.Play Casino truly excels in its selection of games and software providers. The gaming collection is extensive, featuring over 1,000 casino games from various reputable software providers, including renowned brands like Microgaming, NetEnt, Play’n GO, Evolution Gaming, and Pragmatic Play, just to name a few.
| Name | Quantity |
|---|---|
| Mobile Slot Providers📱 | 54 |
| Slots 🎰 | 956 |
| Top Slot Game 🎰 | Book of Dead |
| Slot Wagering 🎰 | 35x |
| Mobile Slot Games 📱 | 956 |
Diverse Game Selection
The casino covers all the main genres, offering a wide range of options, from slots to table games and live casino experiences. In addition to the popular choices, Mr.Play Casino also provides niche options such as scratch cards and instant games.
Slot Games
Mr.Play Casino’s game portfolio primarily consists of slot games, including beloved classics like Ultra Joker, Divine Diamonds, Fruit Lines, and Super Wild Blaster. Moreover, players can enjoy modern video slots with stunning visuals and interactive bonus features. Notable titles from this category include El Paso Gold, Viking Smash, What the FOX!, Jack and the Beanstalk, and Alchemy Ways.
Players have the opportunity to try out the games in demo mode before diving into real-money action.
Live Dealer Games
Mr.Play Casino offers an impressive live casino experience, predominantly powered by Evolution Gaming. Players can indulge in all the favorite live casino games, including various live versions of roulette, poker, blackjack, and baccarat, each with different table limits.
The live casino also presents exciting game shows, with popular variants such as Dream Catcher, Monopoly, Mega Ball, and Lightning Dice. For those seeking more unique options, games like Side Bet City, Namaste Roulette, 32 Cards, and Andar Bahar are available.
Table Games
At Mr. Play Casino, you’ll find a diverse selection of 32 table games awaiting you. Experience the thrill of casino favorites such as Blackjack, Roulette, and Baccarat.
Explore an array of exciting game variants, including Sapphire Roulette, Vegas Strip Blackjack, and 3D European Roulette, which add a unique twist to the classics.
For those seeking entertainment on a more conservative budget, Mr. Play Casino offers accessible options like 20p Roulette and 10p Blackjack, ensuring that everyone can enjoy the table game experience.
Mobile Casino
Experience the convenience of Mr.Play Casino on your smartphone or tablet. Whether you prefer accessing the platform through the browser or utilizing the app, the mobile compatibility of Mr.Play is truly exceptional. With a stable internet connection, you can enjoy their extensive gaming portfolio from anywhere at any time. This mobile casino effortlessly caters to users of Android, iOS, and other devices.
The mobile version boasts a user-friendly interface, ensuring easy navigation to games and various sections of the casino. Upon launching the mobile casino UK, you’ll be presented with a selection of the most popular games, allowing you to dive straight into the action.
The mobile casino at Mr.Play offers a seamless transition for players, as the platform remains consistent with the desktop version. You can use the same account details to log in and access all the features and benefits.
Customer Support
Mr Play takes customer service and support seriously, ensuring that their customers have access to assistance whenever they need it. Their support team is available seven days a week, from 8am to 12am, through live chat. This extended availability demonstrates their commitment to being there for their customers.
At Mr Play, they prioritize their customers by following the principle of C.A.R.E, which stands for ‘Customers are really everything.’ They aim to provide the necessary help and support to their customers. Mr Play Casino offers various channels for customer support. Most queries can be answered by visiting their F.A.Q. section on the website. For more immediate assistance, their live chat service is available throughout the week. Although there might be some wait times during peak hours, the level of assistance provided is excellent. In addition, UK players can also reach out to customer service by sending an email, either through the website’s contact form or directly to [email protected], for less urgent queries.
Overall, Mr Play demonstrates their dedication to supporting their customers by providing accessible customer service options and a commitment to addressing their needs. While some improvements may be needed based on feedback from certain customers, our personal experience and the availability of support channels indicate that Mr Play is striving to deliver a positive customer support experience.
Summary
Reflecting on our experience at Mr.Play, we discovered numerous aspects that left a positive impression. Firstly, the extensive selection of slots rivals that of larger online casinos in the UK. As for security and safety, the UK Gambling Authority license and regular audits conducted by the esteemed iTech Labs instill a sense of confidence among players. Depositing and withdrawing funds, reaching out to customer service, and enjoying popular games while on the go are made effortless by Mr.Play. We had a particularly pleasant interaction with the live chat feature, although improvements could be made in managing queues and considering 24/7 availability. Overall, we highly recommend UK players to give Mr.Play a try, as it offers an exceptional welcome bonus and a delightful gaming experience alongside their iconic mustachioed mascot.
Anne Simmonds
I was expecting the worst but so far, so good. The website is easy to navigate, the customer service instantaneous and helpful and i have withdrawn winnings quickly and easily. They lost the star because of the commission and average odds.
Source - Trustpilot
Kev Mac
I’ve seen lots of negative reviews which got me worried, but after my experience I think they deserve a better review. I placed a qualifying bet which won, received my free bet (via live chat) that lost. Withdrew my winnings and received it in my bank 22 hours later. No ID checks required For that I can’t fault. Negatives: they charge for depositing and take a %age of any winnings you withdraw (but they do tell you before you deposit / withdraw) Also, website is not user friendly.
Source - Trustpilot
Andrew Loader
I feel it important to wright a review about my recent experience with Mr Play. After reading these very negative reviews I think it’s only fair to mention my recent pleasant experience with the site. I set up a new account on Sunday evening just gone and played on the online roulette where I won a modest amount (950) which I withdrew Later on on the Sunday evening. I read that a few customers stated it took a very long time to get their winnings etc and some saying the company dragged out the process however my money appeared on the Tuesday less than 48 hours after my withdrawal. I uploaded relevant documents Passport, proof of address, proof of deposit card on there simple to use document system (only done this on the Monday) . I wasn’t actually asked to upload documents but as there was an option to do so I did because I didn’t want any hold up on collecting my winnings. So to clarify the site is genuine and have paid out with no problem. Bad bits I have given the company a rating of 4. The reason for this is the software on the site doesn’t flow aswell as other gambling sites, it’s very awkward and games do stutter etc. I found the betting aspect very handy but noticed there was no cash out facility. This is me being picky.
Source - Trustpilot
Alex Walsh
Was slightly concerned reading a lot of these reviews but I deposited and took a 100% sign up bonus. Managed to wager it and come out winning. Uploaded my documents beforehand which everyone should do before playing and received my winnings with no issue 48 hours later. Play N Go games brilliant rtp and lots of bonuses their Pragmatic's are but sketchy. Great casino will carry on using.
Source - Trustpilot
FAQ
- Is Mr.Play Casino a trustworthy platform?
Absolutely. This online casino operating in the UK is completely legitimate and secure, holding licenses from both the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). Our comprehensive experience with Mr.Play reaffirms its impeccable reputation.
- What is the game selection like at Mr.Play casino?
The casino boasts an impressive collection of nearly 1000 games. Our Mr.Play review casino dives deep into the game catalog, exploring a wide range of categories available. From thrilling video slots, classic roulette, and blackjack options to engaging live games, bingo, scratch cards, and even a sportsbook.
- What is the Mr.Play casino bonus offer?
The Mr.Play casino bonus is exclusively offered to new players residing in the UK, presenting an enticing combination of cash and free spins. This generous bonus package spans across your initial, second, and third deposits, accompanied by an extended expiration period and reasonable wagering requirements.
- What is the process for withdrawing my winnings from Mr.Play Casino?
To initiate a withdrawal, you'll need to access the Mr.Play cashier and choose one of the approved payment methods, including options like PayPal or Mastercard. It's crucial to note that fulfilling your wagering requirements is a vital step before requesting a withdrawal. Ensure that you complete these requirements in a timely manner to guarantee a smooth and successful withdrawal process.
- Does Mr.Play casino accept PayPal deposits?
Yes, Mr.Play casino gladly accepts PayPal, as a payment method. When using PayPal, you can enjoy the convenience of near-instant deposits, and the best part is that the casino does not impose any additional fees for using this method.
- Is it possible to play for real money at Mr.Play casino?
Mr.Play casino provides an excellent platform for playing with real money, along with the option to try out games in demo mode. Even when you're on the move, the Mr.Play app enables you to conveniently deposit funds and enjoy playing with real money.
- Is Mr.Play casino a fraudulent operation?
Not, rest assured, Mr.Play casino is a legitimate and trustworthy platform. Our extensive Mr.Play scam check, which encompasses various essential criteria for assessment, including licensing, certification, game testing, and evaluation of the operator's commitment to social responsibility, confirms its authenticity.
Spent a couple of days at Mr. Play Casino, and it's kinda middle of the road. The games were cool, but nothing that made me go ""Whoa!"". Still, it wasn't a total bust either.
- It's alright for a casual gaming sesh, but lacks that extra oomph
Jumped into Mr. Play Casino with high expectations, but was met with disappointingly slow site speeds. It's a pity, as I was genuinely excited to explore their game selection. After only a day, the lag left me more exhausted than entertained.
- Diminished overall gaming experience
- Frustratingly slow site performance
Mr. Play Casino certainly offers an impressive selection of slots, catering to a diverse range of preferences. Their user-friendly interface and high-quality graphics enhance the gaming experience. However, having also engaged with Coral Casino, I find myself leaning more towards the latter in terms of overall satisfaction.
- Expansive slot selection at Mr. Play
- The mobile experience could be refined
- Limited promotional offers
- Less comprehensive loyalty program compared to Coral