- 20 free spins credited upon your first £10 deposit
- Fishin’ Frenzy Megaways slot only, valued at 10p per spin.
- Free spins must be used within 48 hours of qualifying.
- All winnings are uncapped and credited to your real money balance
MrQ Casino Review
MrQ was launched in August of 2018. Even though it has been around for a short time, it has already established itself as one of the top iGaming brands on the UK market.
MrQ Casino is owned and operated by Lindar Media Limited, which has been licensed by the United Kingdom Gambling Commission. Lindar Media also offers several other reputable online casinos and bingo sites. However, at the moment, MrQ is their flagship brand.
There are several reasons for MrQ’s meteoric rise. The operator caters to British players by offering them top-shelf games, plenty of exciting bonuses, super fast withdrawals, and a brand-new mobile platform, among many other things.
In this MrQ review, we will cover everything you need to know about this operator before you sign up. We will try to introduce you to its welcome offer, available games, payment options, ways of contacting customer support, and more. Enjoy!
Licence and Security
Lindar Media Limited, the company that is behind the MrQ brand, has been fully licensed by the UKGC for customers residing in the United Kingdom under the remote gaming licence number R 000-051250-R-328289-004.
The company has been present on the British market since 2014, and it has launched numerous online casinos and bingo sites. So far, MrQ has turned out to be the most popular one.
Like all other licensed operators in the UK, MrQ requires you to provide some personal information when creating an account. This information is then used to confirm your identity, complete requested transactions, send you marketing messages, and improve the overall service of the website.
Players should not worry about their data being misused in any way, as MrQ complies with all the modern safety protocols. It uses standardised systems for protecting your information, including encryption technology, firewalls, and more.
In addition, MrQ has partnered with GamStop, GamCare, and Gamble Aware and is an ardent advocate of safe and responsible gambling.
MrQ is very transparent with its licensing details. In fact, it has provided its full licence and account numbers, together with the links where you can check all the details.
I also checked the website’s safety protocols just in case and found that MrQ deploys all the latest security measures, such as high-level encryption and firewall. Therefore, there is no need to worry, as these are known to minimise the risks of cyber-attacks while protecting the players’ information.
Deposit and Payout
Before you can deposit in MrQ Casino, you’ll have to go through a sign-up process. The procedure is relatively quick, as you will receive clear instructions on which details you should provide, including your name, address, date of birth, phone number, email address, and more. After that, you’ll simply be required to verify your account and log in.
To deposit, navigate to the Cashier page and select one of the available deposit options. MrQ currently accepts Visa and MasterCard debit cards, PayPal, and pay-by-mobile services. The minimum deposit is £10 for all methods, while the maximum deposit limits are £10,000 for debit cards, £5,500 for PayPal, and £30 for pay-by-mobile, with a £240 monthly limit.
All withdrawal requests are sent back to your original deposit method. If you want to change the withdrawal method, you must wait until your balance is under £1, and then simply select a different deposit option. However, if you’ve deposited with pay-by-mobile, you will need to select an alternative method for withdrawals.
You can withdraw any sum, as long as it’s not below the minimum of £10. All withdrawals go through a 24-hour pending period, after which you can expect the money to reach your banking account in 3–5 business days.
The deposit procedure is quite intuitive as well. You just need to click on the “Deposit” button, select one of the available payment options, and input the desired sum.
The number of available methods is a bit low for my taste, as I would like to have seen some other e-wallets and potentially bank wire payments. Of course, credit cards are not accepted either, but that’s only due to new regulations introduced by the UK Gambling Commission.
Both the deposit and withdrawal limits are optimal. If you’re a high-roller, you should consider using debit cards, as they allow you to deposit as much as £10,000 in one go. Alternatively, casual players can deposit using any option, as all of them require a minimum deposit of no more than £10.
The only slightly annoying thing is that you can’t change your withdrawal method. Instead, once you try to withdraw your winnings, the sum will be automatically transferred to your original deposit method. I guess this doesn’t matter too much because there aren’t too many payment options available to begin with.
As for processing times, they are pretty standard. Deposits go through almost immediately, while withdrawals take between 3 and 5 business days.
It’s obvious MrQ has understood the importance of mobile optimisation in today’s iGaming world, as it has managed to deliver a fantastic on-the-go experience, thanks to its well-designed mobile website that you can power up on any device using a wide range of mobile browsers.
If this sounds interesting to you, simply visit MrQ.com on your iOS or Android smartphone or tablet and use your credentials to log in just like you would on your desktop. You will find that most of the games featured on the desktop version of the site are there and that you can play them instantly without needing to download an app.
Unfortunately, even though many players prefer apps over mobile-friendly sites, MrQ currently doesn’t have one. However, should any MrQ apps appear in the future, we will make sure to update this section of our review.
The website is just a miniature version of the desktop platform. As an Android user, I can say that it works quite well on these phones. The pages load quickly, and the navigation is pretty intuitive. There are slightly fewer games compared to desktop, but all the major titles are there.
The absence of a dedicated app is a little bit disappointing, especially considering that MrQ has had enough time to make one during its three years on the market. Nevertheless, I am sure that the team at MrQ is working on creating iOS and Android apps that would provide players with a much better on-the-go experience. For now, the mobile browser site is the only option, and I have to admit that it works quite well.
MrQ is not one of those casino sites where you will find a massive library of games. Instead, the operator features a medium-sized collection of slots, a few table games, eight bingo titles, and around a dozen slingos.
As you can notice, MrQ caters for bingo players the most. However, those looking for the classic online casino experience can still find over 200 quality video slots made by reputable providers, such as NetEnt, Thunderkick, Eyecon, Blueprint, Pariplay, and others.
The most popular video slots include Starburst, Gonzo’s Quest, Wolf Gold, Fishin’ Frenzy Megaways, Immortal Romance, and Jungle Jim El Dorado. There are several progressive jackpots to choose from as well.
As for table games, there are only a few variations of roulette and blackjack and no live dealer tables. Unfortunately, you won’t be able to play any games in free mode, as only real-money gameplay is allowed.
When it comes to slots, I was satisfied with the fact that MrQ boasts some of the hottest titles in the industry right now. However, I feel that there could still be more games to choose from.
Unfortunately, I was quite disappointed with the number of table games on offer. As a matter of fact, there are only two — blackjack and roulette. This would have been somewhat okay if the operator had decided to include a live dealer section. However, there are no live games either.
Another complaint I have is that players can’t enjoy testing the games out without creating an account and making a deposit. Free play is a very common feature on casino sites, so it’s perplexing that MrQ has decided not to include it.
MrQ Casino has several bonus offers, with the main one being the 20 free spins you get as a new customer. The key attribute of this promotion is that you don’t need to meet any wagering requirements. In fact, all the money you win with the free spins is yours to keep. Moreover, if you successfully verify your mobile phone number, you will get additional 10 free spins.
As for the bonus terms, the minimum deposit is £10, and each spin is worth 10p, which translates to £2 worth of spins in total. The spins are only compatible with the Fishin’ Frenzy Megaways video slot, and they must be used within 48 hours of claiming the offer.
Other promotions include weekly tournaments, daily drop prizes, and a refer-a-friend bonus.
Namely, the 20 free spins you get are worth only 10p per spin, so even if you get lucky and manage to multiply your £2 free spin balance several times over, you won’t get too much out of it. Of course, this is still better than spending hours or even days trying to complete those boring wagering requirements, which most players don’t even succeed at.
Another advantage is that you can get 20 additional free spins — 10 once you’ve verified your phone number and another 10 after you’ve referred another person to the casino.
Apart from that, there isn’t anything to be too excited about, other than occasional tournaments and daily drop prizes. Regrettably, MrQ casino does not offer a no deposit bonus or a loyalty program.
MrQ’s support team can be reached via live chat, email, or post. However, the operator wanted to make sure that the players wouldn’t even need to contact the support in the first place. That is why it has put together a resourceful FAQ page containing over 100 articles that explain everything — from account registration and verification to banking, bonuses, and gameplay.
The only thing that I don’t like is that live chat is not available 24 hours a day. Instead, the chat working hours are between 08:30 and 17:30 on weekdays. However, even if the support is not online at the moment, you can probably find all the information you need at the casino’s Help and FAQ centre.
If you’re looking for a medium-sized casino site where you can play bingo and top-rated video slots, MrQ is the right place for you. The casino is fully licensed, has a solid range of games, and offers wager-free bonuses to new players.
However, there are a few downsides as well, such as the absence of a no deposit bonus, mobile app, and live casino. Still, we can give MrQ the benefit of the doubt, considering that it’s a relatively new operator that is only expected to improve in the upcoming years.