Casino Cruise Review

The registration process at Casino Cruise is pretty basic. It took me about 20 minutes to sign up, verify my account, and make the deposit. I’m not a big fan of KYC procedures mandatory for all UKGC-licensed casino sites, but it beats playing on a poorly-regulated platform.

Casino Cruise has a fully loaded cashier department, at least when it comes to deposits. All the popular payment gateways are there, in addition to a couple of niche options like Boku and Euteller. Unfortunately, you can use only a few of these methods for withdrawals. This kind of discrepancy is common in many online casinos, although not to the same extent.

For most methods, the deposit and withdrawal minimums are capped at £10, which is great news for casual players. High rollers might not find the upper limits satisfying, though; they are £5,000 for deposits and £2,300 for cashouts.

The 2% fixed fee for withdrawals is a significant downside. Casino Cruise somewhat compensates for it with an ultra-fast payout turnaround time; you should receive your funds within five days of filing the request.

My advice — go with e-wallets if you can, as they are the fastest way of getting your winnings.

Playing on the mobile version of Casino Cruise was a delight. The layout is a bit differently arranged compared to the desktop site as it was adapted for mobile play. Nonetheless, users can easily find their way around, with most of the content being accessible via the hamburger-type dropdown menu in the upper left corner of the interface.

As you can see, the search bar is transparently displayed in the middle of the screen, which allowed me to pinpoint a couple of my favourite slots within seconds. Speaking of, the game library features 500+ games, so you won’t miss a beat even if you don’t have access to your PC.

I was particularly impressed by how well the live dealer games worked on my mobile phone. All the tables loaded instantly, and the streams were top-notch with no freezes or delays.

Allegedly, Casino Cruise has 1,300+ titles, if we’re to believe the banner on the homepage. I didn’t count all of them, but I noticed that most fan-favourite releases are available. That said, Casino Cruise slightly lags behind its sister sites in terms of game variety. There are titles from twelve different software providers, which is no joke, but it pales in comparison with some of Genesys’ other casinos.

The design looks a bit outdated, but what I found even more bothersome is the fact that there are no filters of any kind. The “Search by Name” option is handy but somewhat useless for rookies that don’t have a personal preference. They would have to tap the “More Games” button dozens of times, and it would take them an eternity to browse the entire catalogue. I believe that Casino Cruise could have done a better job organising the content.

On a brighter note, the slots selection is fantastic. There are more titles than you can count, including some of the biggest hits from NetEnt, Microgaming, Quickspin, Play’n GO, Red Tiger, and a few other upper-echelon software manufacturers. One-armed bandits, 3-reelers, modern 5-reel slots — you name it.

While exploring the lobby, I came across Pragmatic Play’s Wolf Gold slot, which has long been one of my favourites. Naturally, I decided to take it for a few spins. I spent only a couple of bucks, but that was enough to qualify for the weekly tournament, and the daily prize drops contests.

I decided to take it up a notch and try out Reel King, one of Red Tiger’s most popular progressive slots. I didn’t win any jackpots (no surprises there), but I did manage to score a couple of nice wins.

Next up, the table games audit. I kicked off my campaign with a few rounds of classic blackjack. Surprisingly, there was an option to join the table in demo mode and play the game for free.

The table limits for this particular variation were quite flexible, hovering between £1 and £500 per round. Performance-wise, everything went smoothly.

I concluded my checkup with a short trip to the live dealer lobby. There, I found 102 tables in total, including a range of casino classics like blackjack, baccarat, roulette, poker. Betting options are more suitable for high rollers, with most tables having a £1 minimum. The lounge is brought by Evolution Gaming, the king of live dealer casino software.

If you want to try some exotic gaming options, I suggest you check out the “Game Shows” department. It’s populated with a range of unique yet exciting lottery-type games with excellent payout potential.

Casino Cruise’s welcome bonus is in the middle of the pack, compared to other casino sites in the UK. There isn’t a no deposit bonus, but in all fairness, these offers are extremely difficult to come by nowadays. So, the fact that I wasn’t able to get free cash after registration, hasn’t changed my opinion of Casino Cruise whatsoever.

The offer is divided into four instalments, giving users a total matched deposit boost of up to £1,000.

For the first deposit alone, you can claim £200 of bonus cash and get 200 free spins on Starburst. I was pleased to see that the minimum deposit is only £10. On the other hand, wagering requirements are 40x for each of the four match deposit bonuses. This is a bit too high, in my opinion. As far as other bonus terms are concerned, there’s nothing to worry about.

When I burned out my welcome bonus stash, I started scouting for other promos to see how Casino Cruise incentivises its existing players. And I was glad that I did because I would have missed out on many lucrative deals otherwise. With cashbacks, free spins, reload bonuses, and a host of other promotions, Casino Cruise allows you to stretch your bankroll for quite a while.

Too bad I couldn’t stay long enough to earn an invitation to Casino Cruise’s VIP club. From what I’ve seen, it’s quite remarkable. There are three levels to the programme — Deluxe Suite, Royal Suite, and President Suite. As you start spending the big bucks and improve your status, the perks will become bigger and better.

Once you reach the final stage of the loyalty program, you’ll receive an exclusive invitation for the casino’s President Suite, which carries a number of benefits, including a welcome gift, speedy cashout processing time, customised cashback offers, and tailored bonuses.

Online casinos offering phone support have become relics of the past, with many players preferring to get their dilemmas solved via the live chat service. That said, it’s great to see that Casino Cruise has covered all the bases as I’m sure many old-school players find phone support a more convenient contact option than email.

I rang them to see how they handle customer disputes. All I can say is kudos to the Casino Cruise support staff — they found a solution to my problem much quicker than I expected.