Genesis Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
Genesis Casino Overview
If an astronomical-themed atmosphere is your definition of having the whole world in your hands, Genesis Casino will provide you with that experience. The casino was launched in 2019, and it is licensed and regulated by the UK Gambling Commission, Curacao, and Malta eGaming, all of whom are reputable companies that take players’ interest at heart.
As you sign up as a new player, get ready to receive a 100% bonus of up to 300 Free Spins on Starburst Slot. With popular game titles from renowned gaming suppliers, versatile bonuses, top-notch customer support, and a payout system, Genesis Casino promises a wild space travel experience with the stars and planet.
A visit to the casino first sets your mind at ease through the cool but vibrant purple colour hues against a galaxy backdrop. Once you sign up, a pop-up of their current in-promotion greets you, and this happens with every subsequent login. As for the design layout, you get a list of the most popular games accompanied by custom pictures. This online casino first appearance gives hope of getting lucky. We’re trying it in our Genesis Casino review, and hopefully, first appearances promises are a sign of better things to come.
License and Security
You are probably wondering: Is Genesis Casino legal? Any casino licensed and regulated by the UK Gambling Commission has earned the trust of many punters. You can be sure that Genesis Casino has followed strict protocols and guidelines to be a safe casino brand for its multiple users. It has also received extra licensing from reputable companies such as the Malta Gambling Authority and Curacao eGaming companies.
Whether you are a slot fan or a professional table game punter, you can rest assured that all the games Genesis Casino hosts have been verified for fairness in terms of payouts and RTP by eCOGRA. And if you are worried about sharing your personal and banking details with third parties, Genesis Casino will take care of that through SSL encryption.
Deposit and Payout
Supporting multiple deposits and payout systems is a sign that a casino is open to banking versatility. However, Genesis Casino has tried to compress its payment, deposit and withdrawal methods to the few popular ones to provide them with a higher number of transactions.
The various ways the casino deals with money are:
- Debit/ Credit Cards-MasterCard, Visa
- E-wallets- Neteller, Skrill, Astropay, Trustly, Paypal, Giropay, Euteller, others
- Instant banking
- Fast Bank Transfers
- Then I was asked to choose a username, fill in my email, and finally, choose a password. Then I filled in my full name as they appear on my ID, my date of birth, and other information to make them verify my identity.
- As the next step, I validated my new account via activating the link they sent me.
- And finally I deposited funds (I choose a minimum deposit at first) and started wooing lady luck for a smile.
The Genesis Casino website claims that you can deposit any funds from £10 to £5000 at first glance. Sadly this is not true. The minimum amount for the deposit is £15. I used an Astropay card for my deposit, and the good news is, it reflects immediately with an accompanied acknowledgement email. The whole sign up process and depositing of funds takes less than 10 minutes which is commendable. First, keyboard users can take 5 minutes to complete the whole process.
You also get to choose the type of bonus you want, that is pretty cool. Unfortunately for me, I overlooked the check-box for requesting a bonus in a hurry to breeze through the signup process. However, on my next three deposits, I still have a chance of getting bonuses. All bonus funds have a wagering requirement of x40.
By default, the method used to deposit is also used for withdrawals. To choose a different withdrawal method from the one used to deposit, you need to contact customer service. Withdrawals attract a flat transaction cost of £2. You can also cancel a withdrawal if you for some reason change your mind.
Account authenticity through document verification happens at this stage. In my case, a driving license was all that I needed to process my withdrawal transaction. The highest amount you can withdraw per month is £22,000 and £5,500 per week. However, this doesn’t apply to progressive jackpot winnings that exceed the maximum limit.
If you either terminated or haven’t toured your account for a long time, reach out to the customer support team at Genesis Casino to recover your funds.
In case you’re up to instant deposits and withdrawal services, go for e-wallets. So that you’ll be able to enjoy your money as soon as your account declares you a winner.
Device Optimization
Are you an on-the-go type of punter, or do you prefer being a seasoned player that enjoys doing it using a PC? Fortunately, Genesis casino is optimized for both desktop and mobile gadgets, and one more option is that you can download their application from the Google play store or App store.
Gaming Experience
Genesis Casino is home to over 1,300 games, including Slots, Live Dealer, Baccarat, Blackjack, Roulette, and Scratch cards. For a casino to have high ratings, it needs to provide players with a selection of all popular slot games in its catalogue. And Genesis Casino isn’t any different.
The best way to develop and test your gambling skills is by starting with the “free play”. Fortunately, Genesis Casino offers free demos on games such as Royal Seven, Wolf Gold, Augustus, Green Diamond, and many more. Once you are ready to bet for real money, you can deposit your funds and play using your funds.
The games on the website are provided by reputable and world-known software companies such as Microgaming, NetEnt, Play’ n ’Go. That’s one point for Genesis Casino that rests its users assured that they’ll surely find some quality games with appealing RTPs.
I’ve tried my luck in Mega Moolah from Microgaming, as I know it is considered being one of the biggest jackpot games. Though there were other nice options of progressive jackpot games that include Divine Fortune, Major Millions, and Tunzamunni.
I’ve also tried the live casino section and it actually blew my mind away. The real-time rendering in HD transports you from your PC to the actual dealer tables.
It is easy to forget you are playing safe from the comfort of your couch. I tried my hand at blackjack for £5 and lost, but I am yet to go to the roulette tables, baccarat tables, live monopoly section, etc. The truth is that you are spoilt for choice.
Bonuses (100EUR+300 Free Spins on Starburst Slot)
Genesis Casino has something for everyone. A four-tier welcome bonus as well as plenty of promotions once becoming a member, – everything to keep a player pleased and rewarded.
However, each user should read all the bonus terms (T&Cs) before a game, it will help to understand all conditions under each their bonuses can be used:
- A player’s bonus money is placed separately from one’s initial deposit. That means a player can only withdraw it after converting it into real cash winnings.
- Once a player converts their bonus to the main deposit amount, this bonus and other subsequent winnings will be forfeit.
- If a player continues wagering using one’s bonus balance, it won’t be cancelled.
- A player needs to wager 40 times one’s bonus to withdraw the funds.
- Free spins are valid for only three days.
- Any signs of cheating, duplicated accounts, or fraudulent activities may lead to account cancellation.
Apart from the welcome bonus, genesis casino has daily, weekly, and monthly offers. Still, I didn’t find any information considering a no deposit bonus on the website; it appears that they don’t have this type of offer available. Once logged in to your account, you get all the upcoming offers as alerts and pop-up reminders.
The website also offers a special VIP suit as a part of their loyalty program. They promise you personalized help from a dedicated account manager, some exclusive bonuses and events for VIP members only, as well as new navigational tools and free fuel ups.
All in all, the bonus and promotions at Genesis Casino are impressive compared to the industry standards, and they even have their own VIP program that I’ve never seen on such sites before.
Customer Support
Genesis Casino’s Customer Support is ready to help in signing up problems or assist a player when one is trying to cash out their funds. There is a FAQ with complete answers to all the questions a player might experience when using a website. All these questions are collected from those that have already been asked by Genesis Casino’s previous players. Alternatively, customer service is available via:
Phone: +44(0)800 755 5348
Live Chat
Their official email address – [email protected]
The fastest method to get assistance is to live chat. Unfortunately, you have to fill in some required information before you can start chatting. It is counterproductive if you are already signed in. Still, by knowing all the details beforehand the customer care representatives would be more knowledgeable about all the issues and can quickly help with all the questions.
Conclusion
Genesis Global is known for its ability to produce casinos with cutting-edge opportunities for each player. When Genesis Casino joined the gambling world, we expected nothing but the best gaming experience for both new and veteran players. From excellent round-on-the-clock customer support, versatile banking options to renowned gaming titles from giant providers, UK players can expect nothing but an entertaining experience.
Genesis provides a wide range of games and an immersive gambling experience. The user interface is intuitive, and customer support is satisfactory. However, the withdrawal process can be slow, and certain games may have limited availability. Overall, it offers a decent gaming experience, but there is room for improvement in certain areas.
- The verification process took longer than expected.
Genesis Casino is pretty cool, but withdrawals take forever, man.
- A diverse range of games is available.
- The customer support is exceptional, providing friendly assistance.
Casino offers a captivating and enjoyable gambling experience. Even though I didn't come out on top financially, the thrilling gameplay and engaging features made losing money surprisingly entertaining.