32Red Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
32Red Casino Overview
32Red Casino is an award-winning online operator that has been around for almost 20 years. The casino was established in 2002 by the Kindred Group Plc, which is also behind other casinos such as Unibet, Maria Casino and others.
32Red Casino has earned its excellent reputation by obtaining its licences from the world’s leading gambling jurisdictions — the UK Gambling Commission and the Government of Gibraltar.
In addition, this operator strives to position itself as one of the leaders of the gambling market, both in the UK and globally. That is why it offers a superb portfolio of casino games powered by Microgaming, NetEnt, Evolution, and other top providers in the industry. Apart from casino gambling, the offer in 32 Red includes other verticals as well, such as sports betting and bingo and slingo games.
If you’re interested in learning more about the features, welcome bonuses, and all other characteristics of 32Red Casino, make sure to check out this review.
Important Terms and Conditions at 32Red Casino
When registering at any online casino, it’s crucial to thoroughly review the terms and conditions, including the fine print, for essential information. Fortunately, Casinosters is here to help, and our experts have examined the T&C page at 32Red to present its key highlights:
- Age Requirement: You must be at least 18 years old to join the casino.
- Inactivity Fees: If your betting account remains unused for 12 consecutive months, it may be subject to inactivity fees.
- Single Account Policy: Each player is allowed to have only one 32Red account.
- Welcome Offer Deposit: New players must make a minimum deposit of £10 to activate the opening offer.
- Account Verification: Before playing, depositing, or withdrawing funds, you must complete the account verification process.
Licence and Security
32 Red Casino brand with the highest standards in the gambling industry, holding a full license and regulation from the UK Gambling Commission. Stringent audits and checks govern its operations, ensuring compliance with industry regulations. Furthermore, the casino is licensed by the Government of Gibraltar and is a proud member of the Gibraltar Betting and Gaming Association.
To safeguard player information, 32Red Casino employs cutting-edge technology. Each online transaction is protected using 128-bit SSL digital encryption, the same security protocol used by leading financial institutions worldwide.
To ensure fairness and randomness in their games, 32Red has enlisted the services of eCOGRA, an independent auditing corporation. eCOGRA assesses their Random Number Generator (RNG) and conducts other tests to validate the randomness of game results. Additionally, the auditor reviews payout percentages on a monthly basis. As a result, 32Red Casino has received certificates from eCOGRA affirming the fairness of their games, the security of player deposits, and their overall trustworthiness.
Even if I had had any doubts about this, they were quickly dispelled once I saw that the casino had been approved by the UK Gambling Commission and Government of Gibraltar, two closely related and admirable jurisdictions.
I was also happy to see that eCOGRA had tested and certified the casino’s games and listed them as fair beyond doubt. Therefore, there is no reason to worry about rigged games here.
Still, I couldn’t start writing this 32Red Casino review without checking the encryption and other security protocols. I was pleased to see that the casino uses 256-bit SSL encryption by Trustwave, which makes sure all your transactions and information are kept away from the prying eyes of any unwanted third parties.
Finally, despite the website’s fairly recent £2-million penalty issued by the UKGC for KYC failures, I decided to rank 32Red Casino as a fair and safe website, thanks to its re-established dedication to responsible gambling. Namely, 32Red cooperates with GamCare, GamStop, and other organisations that battle the negative impact of gambling. In all likelihood, no player will ever be exposed to harm when gambling at 32Red Casino.
32Red Casino Bonuses
Apart from the attractive sign-up bonus available to new customers, 32Red also offers existing players various bonus codes for cashback, reloads, refer-a-friend promotions, and other exciting offers they can regularly enjoy.
Let’s take a look at the current bonus offer.
Welcome Bonus
Newly registered users are eligible for a generous 150% deposit match welcome bonus, with a value of up to £150. To activate this promotion, a minimum deposit of £10 is required, and no 32Red coupon codes need to be inserted. Simply make a deposit, and the bonus funds will be credited automatically.
However, certain conditions must be met to receive the bonus cash. Only deposits made via debit cards qualify for the promotion; e-wallet or prepaid card deposits are not valid for this offer. Once the bonus is credited, you will have 7 days to fulfill a 50x wagering requirement to convert the 32Red bonus funds into real cash.
What I dislike about this promotion is the relatively high wagering requirement set at 50x the amount of the bonus. You need to meet it before being able to withdraw the possible winnings generated this way.
On the other hand, when you combine it with the first deposit bonus, it is a welcome package worth taking. With a minimum deposit of £10, you can trigger a bonus that matches your deposit 150% up to £150. I have to admit — it’s not often that we get a bonus as generous as this one. Still, there are some things I believe should be better for users.
The bonus terms state that only deposits made through debit cards can trigger the bonus, and a lot of players prefer e-wallets over cards, which means they will be left with nothing. Also, the 50x wagering requirement is a bit high, especially considering the bonus is only valid for 7 days, so it might be difficult to clear it and turn the bonus into real cash.
Loyalty Program
32Red’s Loyalty Program rewards players beyond the Welcome Bonus. Earn loyalty points (red rubies) for casino play, with slots earning at a higher rate than table games. 1,000 red rubies = £10 casino chips.
Starting from day 1, players join the Red Ruby tiered program with four levels: Bronze, Silver (1,000-9,999 rubies), Gold (10,000+ rubies), and the exclusive Club Rouge (by invitation only). Monthly evaluations determine tier status. Silver and Gold level players must maintain points earned to retain their status.
Higher levels offer faster point accumulation and better bonuses. Club Rouge members enjoy exclusive perks like gifts, promotions, and immediate ruby-to-cash redemption.
Everyone can join blackjack, roulette tournaments, and Ruby Tuesday with double points on selected games. Birthday bonuses range from 1,000 to 5,000 rubies based on tier level.
Policy for Withdrawals and Deposits at 32Red
32Red Casino is available to players from multiple regions all over the world. What all of them have in common is a simple sign up procedure. Before you start playing, you’ll only be required to provide personal details, such as your name, address, phone number, and email. This is usually enough for registration and depositing purposes.
However, as a UKGC-licensed facility with a strict KYC and anti-money laundering policies, 32Red Casino may also require you to provide proof of your identity and explain the origin of your funds. That’s why you may have to upload your ID copy, passport, utility bill, bank statement, and other documents before withdrawing your winnings.
Speaking of deposit you’ll get to choose among e-wallets, debit cards, online banking, prepaid cards, and other payment options.
| Payment method | Minimum deposit | Fees | Processing Speed |
|---|---|---|---|
Visa
| £10 | None | ⚡️ Instant |
Mastercard
| £10 | None | ⚡️ Instant |
Maestro
| £10 | None | ⚡️ Instant |
Skrill
| £10 | None | ⚡️ Instant |
Neteller
| £10 | None | ⚡️ Instant |
PayPal
| £10 | None | ⚡️ Instant |
ecoPayz
| £10 | None | ⚡️ Instant |
Withdrawal Options at 32 Red Casino
To initiate a withdrawal, it’s essential to use the same method you utilized for deposits. The minimum withdrawal amount is £10, matching the deposit requirements. However, processing times vary, ranging from 24 hours to five banking days, depending on your chosen withdrawal method.
Before proceeding with a withdrawal, you must complete a KYC (Know Your Customer) procedure and provide verification documents for identity, payments, and address. This entails submitting copies of your ID, utility bills, bank statements, and other relevant documents.
| Payment method | Minimum withdrawal | Fees | Processing Speed |
|---|---|---|---|
| Skrill | £10 | None | ⚡️ Up to 12 hours |
| PayPal | £10 | None | ⚡️ Up to 12 hours |
| ecoPayz | £10 | None | ⚡️ Up to 12 hours |
| Neteller | £10 | None | ⚡️ Up to 12 hours |
| Bank transfer | £100 | None | 🏦 3–5 business days |
| Visa | £10 | None | ⚡️ Up to 24 hours |
| Maestro | £10 | None | ⚡️ Up to 24 hours |
| Mastercard | £10 | None | ⚡️ Up to 24 hours |
Besides the standard prepaid cards, such as Visa and Mastercard, players can use e-wallets, like Neteller and Skrill, online banking options, such as Entropay and ecoPayz, and many others. However, what I like the most about the 32Red Casino’s payment section is the availability of PayPal. PayPal is known for only working with fully legit casinos, which is why you can be sure 32Red Casino is one of them.
Another convenient thing about the casino’s banking systems is that most, if not all, of these methods can be used for both deposits and withdrawals.
The minimum deposit and withdraw amounts are set at £10, which is great for newcomers to casino gaming. On the other hand, experienced players can enjoy virtually unlimited deposits.
Another positive aspect of 32Red Casino is that it does not charge any fees for transactions. Still, you should be aware that some payment processors (like PayPal) do.
Finally, the withdrawal processing times range between 24 and 72 hours for most methods. It should be noted that e-wallets are the fastest options.
Device Optimisation
There are several ways of accessing 32Red Casino. Namely, those players who prefer visiting online casinos on their desktop computers can use the instant-play mode or the premium desktop app download systems. On the other hand, those who are more inclined to play on the go can check out the casino’s proprietary mobile apps for Android and iOS devices. These apps bring great stability and customisation options to their users, so make sure to try them out if you enjoy this way of playing.
Of course, there is a mobile version of the site, too. This is a great option as well because you won’t have to download any apps. Instead, you can simply play your favourite games by visiting the casino on your mobile web browser.
The Android and iOS apps feature over 150 different games, which is about a third of the entire portfolio offered to desktop users, but that is nothing out of the ordinary. Still, each mobile app allows you to claim all bonuses, enjoy progressive jackpot slots, table games, and the live casino, and use live customer service if needed. However, you should know that the Android app requires you to have a 4.1 version and up, while the iOS app requires iOS 9.3 or later.
Unfortunately, the casino apps are notorious for constantly crashing, and my experience has proved that. I was logged out a couple of times for no particular reason, and I even received a notification on my Android about the app not working properly even though I wasn’t playing at that moment.
Gaming Experience
32Red Casino offers over 550 different slots, blackjack, roulette, video poker, and live casino titles from the top software providers in the market, such as Microgaming, NetEnt, Big Time Gaming, and others. The casino is mostly powered by Microgaming’s software, but it also includes games from other A-listers.
Slot games are among the most numerous categories, with 400+ titles. However, the Live Casino section deserves praise in its own right, as it boasts close to 40 different games.
The design of the site is otherwise clear and not too cluttered. There are even some categories that the casino has set up to help you browse the games, such as the Jackpots, Newest, Megaways Slots, and others.
I immediately went for slots, and the offer was quite cool. There were Gonzo’s Quest, Bonanza, Immortal Romance, Thunderstruck, and the good old Starburst by NetEnt, which is my go-to slot.
If you are into progressive jackpots, you can find the largest Microgaming prize pools among the slots from the Mega Moolah series, such as Juicy Joker Mega Moolah, which is the latest release, Mega Fortune, and Arrabian Nights.
Another thing that caught my attention immediately were the exclusive games developed just for 32Red Casino, Tipping Point and The Cube, both of which are based on celebrated TV shows.
As for the casino table games, there are mostly blackjack and roulette versions, but they can still pack a mean punch. Microgaming’s Sapphire, American Roulette, and Vegas Downtown Blackjack are all known for their interactive interface and smooth gameplay.
The Live Casino section is powered by Evolution, the leading provider in the niche. Therefore, in 32Red Casino’s library, you will find not only classic games, such as Lightning Roulette, Blackjack, and Poker, but also the more specialized ones, like Live Craps, Deal or No Deal, and others.
Customer Support
The customer support at 32Red Casino is top-notch. There are multiple channels of communication available 24/7. What’s more, a comprehensive Help Centre is packed with details about the banking, account verification, games, and many other features of the casino.
- UK Freephone: 0808 180 3232
- UK National Call Rate: 0203 544 6732
- UK Local Rate — Mobile Friendly: 0330 124 3232
- Email at [email protected]
- Live Chat
The agents were knowledgeable and skilled, and their response time was almost instant, which was incredible. I also went through the Help Centre and could ascertain that it is jam-packed with useful information about account verification, deposits, withdrawals, and other aspects.
Conclusion
32Red Casino deserves to be called a world-class online brand. It is a full-blown casino with hundreds of top games, a welcome package that combines a deposit and no deposit bonus, reliable payment methods, and extremely efficient customer support team.
The only notable flaw could be the faulty mobile apps, but hopefully, those glitches and errors will be fixed with updates. All in all, 32Red Casino is more than a viable option for all those players who crave top-quality casino gaming.
FAQs
- How do I sign up for an account at 32Red Casino?
To create an account, simply visit the 32Red Casino website and click on the "Sign Up" or "Register" button. Follow the on-screen instructions to complete the registration process.
- Is 32Red Casino licensed and regulated?
Yes, 32Red Casino is licensed and regulated by the Gibraltar Gambling Commissioner and the United Kingdom Gambling Commission.
- What types of games are available at 32Red Casino?
32Red Casino offers a wide array of games, including online slots, table games (e.g., blackjack, roulette), video poker, live dealer games, and progressive jackpot slots.
- Are the games at 32Red Casino fair and unbiased?
Yes, all games at 32Red Casino are regularly audited by independent testing agencies to ensure fairness and randomness. The casino employs a certified Random Number Generator (RNG) to guarantee fair outcomes.
- Is there a mobile app available for 32Red Casino?
Yes, 32Red Casino offers a mobile app for both Android and iOS devices. Alternatively, you can access the mobile-responsive website on your device's browser.
- Are there any promotions and bonuses for new players at 32Red Casino?
Yes, 32Red Casino provides attractive welcome bonuses and ongoing promotions for new and existing players. Keep an eye on the "Promotions" page to stay updated on the latest offers.
As a player who values fast payouts, I was thoroughly impressed with 32Red Casino's efficient withdrawal process. The casino offers various withdrawal options, including e-wallets and bank transfers, with the processing time taking less than 24 hours in most cases. The game selection is diverse and impressive, with a wide range of slots, table games, and live dealer options to choose from. The user interface is intuitive and easy to navigate, with clear instructions on how to make deposits and withdrawals.
As someone who values responsible gambling, I appreciate 32Red Casino's commitment to promoting safe gambling practices. The casino provides players with helpful resources to set deposit limits, self-exclude, and seek professional assistance if necessary.
The deposit options are varied and secure, ensuring that players can make transactions with peace of mind. The casino also has measures in place to verify players' identities and prevent fraud.
I found the user interface to be user-friendly and easy to navigate, with a clear layout of the site's features. The customer support team was friendly and helpful in assisting me with any questions I had.
32Red offers various methods such as credit/debit cards, e-wallets, and bank transfers, making it easy for players to choose the option that suits them best. The deposit process was also quick and hassle-free. The casino's game selection is diverse, and I particularly enjoyed the live dealer games. The customer support team was responsive and helpful in answering my queries.
On the downside, I found the withdrawal process to be a bit slow, taking a few days to process. Additionally, the website's layout could be improved for better user experience.
- Wide range of deposit options
- Diverse game selection, including live dealer games
- Responsive customer support team
- Slow withdrawal process
- Website layout could be improved
As a frequent player at online casinos, I have to say that my experience at 32Red Casino has been exceptional. The first thing that stood out to me was their extensive selection of slot games. From classic fruit machines to popular video slots, they have it all. The graphics and sound effects are top-notch, making for an immersive gaming experience. I particularly enjoyed the progressive jackpot slots, where the potential payout can be life-changing. In addition, the user-friendly interface and seamless gameplay made navigating the site a breeze. The only downside was that some of the newer games took a while to load. Overall, 32Red Casino exceeded my expectations and I would highly recommend it to any slot enthusiast.