32Red Casino Review
General Info
Pros
Cons
Currencies
Deposit methods
32Red Casino Overview
32Red Casino is an award-winning online operator that has been around for almost 20 years. The casino was established in 2002 by the Kindred Group Plc, which is also behind other casinos such as Unibet, Maria Casino and others.
32Red Casino has earned its excellent reputation by obtaining its licences from the world’s leading gambling jurisdictions — the UK Gambling Commission and the Government of Gibraltar.
In addition, this operator strives to position itself as one of the leaders of the gambling market, both in the UK and globally. That is why it offers a superb portfolio of casino games powered by Microgaming, NetEnt, Evolution, and other top providers in the industry. Apart from casino gambling, the offer in 32Red includes other verticals as well, such as sports betting and bingo and slingo games.
What’s more, those players who prefer to try their luck on the go will be pleased to hear they can sign up and play hundreds of games on a dedicated mobile app, which can be downloaded on both iOS and Android devices.
If you’re interested in learning more about the features, welcome bonuses, and all other characteristics of 32Red Casino, make sure to check out this review.
Licence and Security
The name 32Red Casino wouldn’t be as recognisable in the world of online casinos if it weren’t for its airtight security measures and reputable gambling licences.
Namely, 32Red Casino is one of the few gambling sites with the Gibraltar Gaming Ordinance licences (Licence No: 019 and No: 045) for a full spectrum of gambling services. It has also acquired a gambling licence from the United Kingdom Gambling Commission (Licence No: 039430-R-319293-010), which also guarantees casinos fairness and safety.
In addition, the casino has received a stamp of approval from eCOGRA, an independent software testing agency, which has certified the RNG software in games, vouching that their outcomes are completely random and untempered with.
Even if I had had any doubts about this, they were quickly dispelled once I saw that the casino had been approved by the UK Gambling Commission and Government of Gibraltar, two closely related and admirable jurisdictions.
I was also happy to see that eCOGRA had tested and certified the casino’s games and listed them as fair beyond doubt. Therefore, there is no reason to worry about rigged games here.
Still, I couldn’t start writing this 32Red Casino review without checking the encryption and other security protocols. I was pleased to see that the casino uses 256-bit SSL encryption by Trustwave, which makes sure all your transactions and information are kept away from the prying eyes of any unwanted third parties.
Finally, despite the website’s fairly recent £2-million penalty issued by the UKGC for KYC failures, I decided to rank 32Red Casino as a fair and safe website, thanks to its re-established dedication to responsible gambling. Namely, 32Red cooperates with GamCare, GamStop, and other organisations that battle the negative impact of gambling. In all likelihood, no player will ever be exposed to harm when gambling at 32Red Casino.
Deposit and Payout
32Red Casino is available to players from multiple regions all over the world. What all of them have in common is a simple sign up procedure. Before you start playing, you’ll only be required to provide personal details, such as your name, address, phone number, and email. This is usually enough for registration and depositing purposes.
However, as a UKGC-licensed facility with a strict KYC and anti-money laundering policies, 32Red Casino may also require you to provide proof of your identity and explain the origin of your funds. That’s why you may have to upload your ID copy, passport, utility bill, bank statement, and other documents before withdrawing your winnings.
Speaking of deposit and withdrawal methods, you’ll get to choose among e-wallets, debit cards, online banking, prepaid cards, and other payment options.
Besides the standard prepaid cards, such as Visa and Mastercard, players can use e-wallets, like Neteller and Skrill, online banking options, such as Entropay and ecoPayz, and many others. However, what I like the most about the 32Red Casino’s payment section is the availability of PayPal. PayPal is known for only working with fully legit casinos, which is why you can be sure 32Red Casino is one of them.
Another convenient thing about the casino’s banking systems is that most, if not all, of these methods can be used for both deposits and withdrawals.
The minimum deposit and withdraw amounts are set at £10, which is great for newcomers to casino gaming. On the other hand, experienced players can enjoy virtually unlimited deposits.
Another positive aspect of 32Red Casino is that it does not charge any fees for transactions. Still, you should be aware that some payment processors (like PayPal) do.
Finally, the withdrawal processing times range between 24 and 72 hours for most methods. It should be noted that e-wallets are the fastest options.
Device Optimisation
There are several ways of accessing 32Red Casino.
Namely, those players who prefer visiting online casinos on their desktop computers can use the instant-play mode or the premium desktop app download systems. On the other hand, those who are more inclined to play on the go can check out the casino’s proprietary mobile apps for Android and iOS devices. These apps bring great stability and customisation options to their users, so make sure to try them out if you enjoy this way of playing.
Of course, there is a mobile version of the site, too. This is a great option as well because you won’t have to download any apps. Instead, you can simply play your favourite games by visiting the casino on your mobile web browser.
The Android and iOS apps feature over 150 different games, which is about a third of the entire portfolio offered to desktop users, but that is nothing out of the ordinary. Still, each mobile app allows you to claim all bonuses, enjoy progressive jackpot slots, table games, and the live casino, and use live customer service if needed. However, you should know that the Android app requires you to have a 4.1 version and up, while the iOS app requires iOS 9.3 or later.
Unfortunately, the casino apps are notorious for constantly crashing, and my experience has proved that. I was logged out a couple of times for no particular reason, and I even received a notification on my Android about the app not working properly even though I wasn’t playing at that moment.
Gaming Experience
32Red Casino offers over 550 different slots, blackjack, roulette, video poker, and live casino titles from the top software providers in the market, such as Microgaming, NetEnt, Big Time Gaming, and others. The casino is mostly powered by Microgaming’s software, but it also includes games from other A-listers.
Slot games are among the most numerous categories, with 400+ titles. However, the Live Casino section deserves praise in its own right, as it boasts close to 40 different games.
The design of the site is otherwise clear and not too cluttered. There are even some categories that the casino has set up to help you browse the games, such as the Jackpots, Newest, Megaways Slots, and others.
I immediately went for slots, and the offer was quite cool. There were Gonzo’s Quest, Bonanza, Immortal Romance, Thunderstruck, and the good old Starburst by NetEnt, which is my go-to slot.
If you are into progressive jackpots, you can find the largest Microgaming prize pools among the slots from the Mega Moolah series, such as Juicy Joker Mega Moolah, which is the latest release, Mega Fortune, and Arrabian Nights.
Another thing that caught my attention immediately were the exclusive games developed just for 32Red Casino, Tipping Point and The Cube, both of which are based on celebrated TV shows.
As for the casino table games, there are mostly blackjack and roulette versions, but they can still pack a mean punch. Microgaming’s Sapphire, American Roulette, and Vegas Downtown Blackjack are all known for their interactive interface and smooth gameplay.
The Live Casino section is powered by Evolution, the leading provider in the niche. Therefore, in 32Red Casino’s library, you will find not only classic games, such as Lightning Roulette, Blackjack, and Poker, but also the more specialized ones, like Live Craps, Deal or No Deal, and others.
32Red Casino Bonuses
When you register an account with 32Red Casino and then log in, you will be met with a splendid offer of welcome bonuses for the newcomers from the UK. For starters, you will receive a £10 no deposit bonus for slots play. This means you won’t have to pay a penny to get £10 in real chips — you can just use these as free spins to generate more wins.
From then on, things just keep getting better. There is also a 150% first deposit match bonus worth up to £150 in bonus cash, as well as some other recurring bonuses, a loyalty program, and other interesting incentives to explore.
What I dislike about this promotion is the relatively high wagering requirement set at 50x the amount of the bonus. You need to meet it before being able to withdraw the possible winnings generated this way.
On the other hand, when you combine it with the first deposit bonus, it is a welcome package worth taking. With a minimum deposit of £10, you can trigger a bonus that matches your deposit 150% up to £150. I have to admit — it’s not often that we get a bonus as generous as this one. Still, there are some things I believe should be better for users.
The bonus terms state that only deposits made through debit cards can trigger the bonus, and a lot of players prefer e-wallets over cards, which means they will be left with nothing. Also, the 50x wagering requirement is a bit high, especially considering the bonus is only valid for 7 days, so it might be difficult to clear it and turn the bonus into real cash.
Finally, with the help of the Club Rouge loyalty program, which gives you a chance to move up the levels and win something every time you place a real money bet, you will feel like 32Red Casino truly values and appreciates you. And there is no reason to think otherwise.
Customer Support
The customer support at 32Red Casino is top-notch. There are multiple channels of communication available 24/7. What’s more, a comprehensive Help Centre is packed with details about the banking, account verification, games, and many other features of the casino.
- UK Freephone: 0808 180 3232
- UK National Call Rate: 0203 544 6732
- UK Local Rate — Mobile Friendly: 0330 124 3232
- Email at [email protected]
- Live Chat
The agents were knowledgeable and skilled, and their response time was almost instant, which was incredible. I also went through the Help Centre and could ascertain that it is jam-packed with useful information about account verification, deposits, withdrawals, and other aspects.
Conclusion
32Red Casino deserves to be called a world-class online brand. It is a full-blown casino with hundreds of top games, a welcome package that combines a deposit and no deposit bonus, reliable payment methods, and extremely efficient customer support team.
The only notable flaw could be the faulty mobile apps, but hopefully, those glitches and errors will be fixed with updates. All in all, 32Red Casino is more than a viable option for all those players who crave top-quality casino gaming.
As a player who values fast payouts, I was thoroughly impressed with 32Red Casino's efficient withdrawal process. The casino offers various withdrawal options, including e-wallets and bank transfers, with the processing time taking less than 24 hours in most cases. The game selection is diverse and impressive, with a wide range of slots, table games, and live dealer options to choose from. The user interface is intuitive and easy to navigate, with clear instructions on how to make deposits and withdrawals.